/* ============================================================
   KA IT REFONTE v3 — 2026-05-04 (priority override)
   Composants: ka-auth-*, ka-form-*, ka-btn-*, ka-hero-v3, ka-quick-*
   Charge en TETE du fichier pour priorite cascade.
   ============================================================ */

/* Tokens v3 - charte officielle (#5249e0 primary, AA contrast) */
:root {
    --kav3-primary: #5249e0;
    --kav3-primary-hover: #4339c9;
    --kav3-primary-active: #3a32b0;
    --kav3-primary-soft: rgba(82, 73, 224, 0.08);
    --kav3-primary-ring: rgba(82, 73, 224, 0.18);
    --kav3-accent: #00d4ff;
    --kav3-accent-soft: rgba(0, 212, 255, 0.10);
    --kav3-gradient: linear-gradient(135deg, #5249e0 0%, #00d4ff 100%);
    --kav3-ink-900: #0a0a1a;
    --kav3-ink-700: #2d2d44;
    --kav3-ink-600: #4a4a68;
    --kav3-ink-500: #6b6b85;
    --kav3-ink-400: #9a9aae;
    --kav3-ink-300: #cdcdd6;
    --kav3-ink-200: #e6e6ed;
    --kav3-ink-100: #f4f4f8;
    --kav3-ink-50:  #fafafc;
    --kav3-bg-page: #f7f8fc;
    --kav3-shadow-sm: 0 1px 3px rgba(10,10,26,.06), 0 1px 2px rgba(10,10,26,.04);
    --kav3-shadow-md: 0 8px 24px rgba(10,10,26,.06), 0 2px 6px rgba(10,10,26,.04);
    --kav3-shadow-lg: 0 18px 48px rgba(10,10,26,.10), 0 4px 12px rgba(10,10,26,.06);
    --kav3-shadow-focus: 0 0 0 4px var(--kav3-primary-ring);
    --kav3-radius: 12px;
    --kav3-radius-lg: 16px;
    --kav3-font: "Inter", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, sans-serif;
}

/* Reset/base critical pour overrider Bootstrap legacy */
body { font-family: var(--kav3-font); color: var(--kav3-ink-900); background: var(--kav3-bg-page); }

/* === SKIP LINK A11Y === */
.ka-skip-link {
    position: absolute;
    left: -9999px;
    top: auto;
    width: 1px; height: 1px;
    overflow: hidden;
    z-index: 9000;
}
.ka-skip-link:focus {
    position: fixed; left: 16px; top: 16px;
    width: auto; height: auto;
    background: var(--kav3-primary); color: #fff;
    padding: 12px 20px; border-radius: 8px;
    font-weight: 600; text-decoration: none;
    box-shadow: var(--kav3-shadow-md);
}

/* === HERO V3 (light, Freshdesk-like) === */
.ka-hero-v3 {
    background: linear-gradient(180deg, #f8f8ff 0%, #fafafc 60%, var(--kav3-bg-page) 100%);
    border-bottom: 1px solid var(--kav3-ink-200);
    padding: 56px 20px 64px;
    position: relative;
    overflow: hidden;
}
.ka-hero-v3::before {
    content: "";
    position: absolute; inset: 0;
    background: radial-gradient(900px circle at 50% -10%, rgba(82,73,224,0.10), transparent 60%),
                radial-gradient(700px circle at 80% 100%, rgba(0,212,255,0.08), transparent 70%);
    pointer-events: none;
}
.ka-hero-v3-inner {
    position: relative;
    max-width: 760px; margin: 0 auto;
    text-align: center;
}
.ka-hero-v3-badge {
    display: inline-flex; align-items: center; gap: 8px;
    background: rgba(255,255,255,0.85);
    border: 1px solid var(--kav3-ink-200);
    border-radius: 999px;
    padding: 8px 16px;
    font-size: 13px; font-weight: 500;
    color: var(--kav3-ink-700);
    backdrop-filter: blur(8px);
    margin-bottom: 24px;
}
.ka-hero-v3-badge .ka-status-dot {
    width: 8px; height: 8px; border-radius: 50%;
    background: #10b981;
    box-shadow: 0 0 0 4px rgba(16,185,129,0.18);
    animation: ka-pulse 2s ease-in-out infinite;
}
@keyframes ka-pulse {
    0%,100% { box-shadow: 0 0 0 4px rgba(16,185,129,0.18); }
    50%     { box-shadow: 0 0 0 8px rgba(16,185,129,0.06); }
}
.ka-hero-v3-title {
    font-size: clamp(28px, 6vw, 44px);
    font-weight: 700;
    line-height: 1.15;
    letter-spacing: -0.02em;
    color: var(--kav3-ink-900);
    margin: 0 0 16px;
}
.ka-hero-v3-title .ka-text-accent {
    background: var(--kav3-gradient);
    -webkit-background-clip: text;
    background-clip: text;
    color: transparent;
    -webkit-text-fill-color: transparent;
}
.ka-hero-v3-sub {
    font-size: 16px;
    color: var(--kav3-ink-500);
    margin: 0 auto 32px;
    max-width: 560px;
    line-height: 1.55;
}
.ka-search-v3 {
    position: relative;
    display: flex;
    align-items: center;
    background: #fff;
    border-radius: 14px;
    box-shadow: var(--kav3-shadow-md);
    border: 1px solid var(--kav3-ink-200);
    padding: 6px;
    transition: box-shadow .2s ease, border-color .2s ease;
}
.ka-search-v3:focus-within {
    border-color: var(--kav3-primary);
    box-shadow: var(--kav3-shadow-md), var(--kav3-shadow-focus);
}
.ka-search-v3-icon {
    position: absolute;
    left: 22px;
    top: 50%; transform: translateY(-50%);
    color: var(--kav3-ink-400);
    pointer-events: none;
    font-size: 16px;
}
.ka-search-v3-input.form-control {
    flex: 1 1 auto;
    border: 0 !important;
    background: transparent !important;
    height: 56px;
    padding: 0 16px 0 48px !important;
    font-size: 16px;
    font-family: var(--kav3-font);
    color: var(--kav3-ink-900);
    box-shadow: none !important;
    outline: none !important;
}
.ka-search-v3-input.form-control:focus {
    box-shadow: none !important;
    background: transparent !important;
    color: var(--kav3-ink-900) !important;
}
.ka-search-v3-input.form-control::placeholder { color: var(--kav3-ink-400); opacity: 1; }
.ka-search-v3-btn.ka-btn-primary {
    height: 48px;
    flex: 0 0 auto;
    padding: 0 22px;
    border-radius: 10px;
    font-size: 14px;
    font-weight: 600;
}
.ka-search-v3-results {
    position: absolute;
    left: 0; right: 0; top: calc(100% + 8px);
    background: #fff;
    border-radius: 12px;
    box-shadow: var(--kav3-shadow-lg);
    overflow: hidden;
    z-index: 50;
}

/* === QUICK ACTIONS === */
.ka-quick-v3 {
    max-width: 1100px;
    margin: -24px auto 0;
    padding: 0 16px 32px;
    position: relative;
    z-index: 2;
}
.ka-quick-v3-grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(260px, 1fr));
    gap: 16px;
}
.ka-quick-card {
    display: flex;
    align-items: center;
    gap: 16px;
    background: #fff;
    border: 1px solid var(--kav3-ink-200);
    border-radius: var(--kav3-radius-lg);
    padding: 20px;
    text-decoration: none !important;
    color: var(--kav3-ink-900);
    transition: transform .18s ease, box-shadow .18s ease, border-color .18s ease;
    box-shadow: var(--kav3-shadow-sm);
    position: relative;
}
.ka-quick-card:hover, .ka-quick-card:focus-visible {
    transform: translateY(-2px);
    box-shadow: var(--kav3-shadow-md);
    border-color: rgba(82, 73, 224, 0.30);
    text-decoration: none !important;
    outline: none;
}
.ka-quick-card:focus-visible { box-shadow: var(--kav3-shadow-md), var(--kav3-shadow-focus); }
.ka-quick-card-icon {
    flex: 0 0 48px;
    width: 48px; height: 48px;
    display: inline-flex; align-items: center; justify-content: center;
    border-radius: 12px;
    font-size: 20px;
}
.ka-quick-card-icon-violet { background: rgba(82,73,224,0.10); color: var(--kav3-primary); }
.ka-quick-card-icon-cyan   { background: rgba(0,212,255,0.10);  color: #0891b2; }
.ka-quick-card-icon-green  { background: rgba(16,185,129,0.10); color: #059669; }
.ka-quick-card-icon-orange { background: rgba(245,158,11,0.12); color: #b45309; }
.ka-quick-card-body { flex: 1 1 auto; min-width: 0; }
.ka-quick-card-title {
    font-size: 16px;
    font-weight: 600;
    color: var(--kav3-ink-900);
    margin: 0 0 4px;
    line-height: 1.2;
}
.ka-quick-card-desc {
    font-size: 13.5px;
    color: var(--kav3-ink-500);
    margin: 0;
    line-height: 1.45;
}
.ka-quick-card-arrow {
    flex: 0 0 auto;
    color: var(--kav3-ink-400);
    font-size: 14px;
    transition: transform .18s ease, color .18s ease;
}
.ka-quick-card:hover .ka-quick-card-arrow {
    color: var(--kav3-primary);
    transform: translateX(3px);
}

/* === SECTIONS V3 === */
.ka-section-v3 {
    max-width: 1100px;
    margin: 32px auto;
    padding: 0 16px;
}
.ka-section-v3-header {
    display: flex; align-items: center; justify-content: space-between;
    gap: 12px;
    margin-bottom: 16px;
    flex-wrap: wrap;
}
.ka-section-v3-title {
    font-size: 22px; font-weight: 700; color: var(--kav3-ink-900);
    margin: 0; letter-spacing: -0.01em;
}
.ka-section-v3-link {
    font-size: 14px; display: inline-flex; align-items: center; gap: 6px;
}
.ka-cat-grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(220px, 1fr));
    gap: 12px;
}
.ka-cat-card {
    display: flex; align-items: center; justify-content: space-between;
    gap: 12px;
    background: #fff;
    border: 1px solid var(--kav3-ink-200);
    border-left: 4px solid var(--cat-color, var(--kav3-primary));
    border-radius: 10px;
    padding: 14px 16px;
    color: var(--kav3-ink-900);
    text-decoration: none !important;
    transition: box-shadow .15s ease, transform .15s ease;
    min-height: 56px;
}
.ka-cat-card:hover { box-shadow: var(--kav3-shadow-sm); transform: translateY(-1px); text-decoration: none !important; }
.ka-cat-card-name { font-size: 14px; font-weight: 600; }
.ka-cat-card-count {
    background: var(--kav3-primary-soft);
    color: var(--kav3-primary);
    font-size: 12px; font-weight: 600;
    padding: 2px 10px; border-radius: 999px;
}
.ka-tickets-list { display: flex; flex-direction: column; gap: 8px; }
.ka-ticket-row {
    display: flex; align-items: flex-start; justify-content: space-between;
    gap: 16px;
    background: #fff;
    border: 1px solid var(--kav3-ink-200);
    border-radius: 10px;
    padding: 14px 16px;
    color: var(--kav3-ink-900);
    text-decoration: none !important;
    transition: border-color .15s ease, box-shadow .15s ease;
}
.ka-ticket-row:hover { border-color: var(--kav3-primary); box-shadow: var(--kav3-shadow-sm); text-decoration: none !important; }
.ka-ticket-row-main { flex: 1 1 auto; min-width: 0; }
.ka-ticket-row-title { font-size: 14px; font-weight: 600; color: var(--kav3-ink-900); }
.ka-ticket-row-meta { font-size: 12px; color: var(--kav3-ink-500); margin-top: 4px; }
.ka-ticket-row-badge {
    flex: 0 0 auto;
    font-size: 11px; font-weight: 600;
    padding: 4px 10px; border-radius: 999px;
    text-transform: uppercase; letter-spacing: 0.04em;
    white-space: nowrap;
}
.ka-badge-success { background: rgba(16,185,129,0.12); color: #047857; }
.ka-badge-warning { background: rgba(245,158,11,0.14); color: #b45309; }
.ka-badge-danger  { background: rgba(239,68,68,0.12);  color: #b91c1c; }
.ka-badge-info    { background: rgba(59,130,246,0.12); color: #1d4ed8; }
.ka-badge-primary { background: var(--kav3-primary-soft); color: var(--kav3-primary); }

/* === AUTH SHELL (login/register/reset) === */
.ka-auth-shell {
    min-height: calc(100vh - 80px);
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    padding: 32px 16px 64px;
    position: relative;
    isolation: isolate;
}
.ka-auth-bg {
    position: absolute; inset: 0;
    background:
        radial-gradient(1000px circle at 50% -10%, rgba(82,73,224,0.10), transparent 60%),
        radial-gradient(800px circle at 100% 100%, rgba(0,212,255,0.08), transparent 70%),
        var(--kav3-bg-page);
    z-index: -1;
}
.ka-auth-card {
    width: 100%;
    max-width: 440px;
    background: #fff;
    border: 1px solid var(--kav3-ink-200);
    border-radius: 18px;
    padding: 32px 28px;
    box-shadow: var(--kav3-shadow-lg);
}
.ka-auth-card-wide { max-width: 560px; }
.ka-auth-header { text-align: center; margin-bottom: 24px; }
.ka-auth-brand {
    display: inline-flex; align-items: center; gap: 10px;
    text-decoration: none !important;
    color: var(--kav3-ink-900);
    margin-bottom: 16px;
}
.ka-auth-brand-img { height: 36px; width: 36px; border-radius: 8px; }
.ka-auth-brand-text { font-size: 15px; font-weight: 700; letter-spacing: -0.01em; }
.ka-auth-title {
    font-size: 26px;
    font-weight: 700;
    color: var(--kav3-ink-900);
    margin: 0 0 8px;
    letter-spacing: -0.02em;
    line-height: 1.2;
}
.ka-auth-subtitle {
    font-size: 14px;
    color: var(--kav3-ink-500);
    margin: 0;
    line-height: 1.5;
}
.ka-auth-form { display: flex; flex-direction: column; gap: 16px; margin-top: 8px; }
.ka-auth-footer {
    text-align: center;
    margin: 20px 0 0;
    font-size: 14px;
    color: var(--kav3-ink-500);
}
.ka-auth-legal {
    text-align: center;
    margin: 16px auto 0;
    max-width: 440px;
    font-size: 12px;
    color: var(--kav3-ink-400);
    line-height: 1.5;
}
.ka-auth-legal a { color: var(--kav3-ink-500); text-decoration: underline; }
.ka-auth-legal a:hover { color: var(--kav3-primary); }
.ka-auth-separator {
    position: relative;
    text-align: center;
    margin: 8px 0;
    color: var(--kav3-ink-400);
    font-size: 12px;
    text-transform: uppercase;
    letter-spacing: 0.08em;
}
.ka-auth-separator::before {
    content: ""; position: absolute; left: 0; right: 0; top: 50%;
    height: 1px; background: var(--kav3-ink-200);
}
.ka-auth-separator span { position: relative; background: #fff; padding: 0 12px; }
.ka-auth-socials { display: flex; flex-direction: column; gap: 8px; }
@media (min-width: 480px) { .ka-auth-socials { flex-direction: row; } .ka-auth-socials > a { flex: 1 1 0; } }

/* === FORM CONTROLS V3 === */
.ka-form-group { display: flex; flex-direction: column; gap: 6px; }
.ka-form-grid {
    display: grid;
    grid-template-columns: 1fr;
    gap: 16px;
}
@media (min-width: 480px) { .ka-form-grid { grid-template-columns: 1fr 1fr; } }
.ka-form-label-row { display: flex; justify-content: space-between; align-items: baseline; gap: 12px; }
.ka-form-label {
    font-size: 13px;
    font-weight: 600;
    color: var(--kav3-ink-700);
    margin: 0;
    letter-spacing: -0.005em;
}
.ka-form-req { color: #ef4444; margin-left: 2px; }
.ka-form-link {
    font-size: 13px;
    color: var(--kav3-primary);
    text-decoration: none;
    font-weight: 500;
}
.ka-form-link:hover, .ka-form-link:focus { text-decoration: underline; color: var(--kav3-primary-hover); }
.ka-form-link-strong { font-weight: 600; }
.ka-form-input.form-control,
input.ka-form-input {
    width: 100%;
    height: 48px;
    padding: 0 14px !important;
    font-size: 16px !important;
    font-family: var(--kav3-font) !important;
    color: var(--kav3-ink-900) !important;
    background: #fff !important;
    border: 1px solid var(--kav3-ink-300) !important;
    border-radius: 10px !important;
    box-shadow: none !important;
    transition: border-color .15s ease, box-shadow .15s ease;
}
.ka-form-input.form-control:hover,
input.ka-form-input:hover { border-color: var(--kav3-ink-400) !important; }
.ka-form-input.form-control:focus,
input.ka-form-input:focus {
    outline: none !important;
    border-color: var(--kav3-primary) !important;
    box-shadow: var(--kav3-shadow-focus) !important;
}
.ka-form-input.form-control::placeholder,
input.ka-form-input::placeholder { color: var(--kav3-ink-400); opacity: 1; }
.ka-form-input.ka-is-invalid,
.ka-form-input.is-invalid {
    border-color: #ef4444 !important;
    box-shadow: 0 0 0 4px rgba(239,68,68,0.12) !important;
}
.ka-form-input-wrap { position: relative; }
.ka-form-input-wrap .ka-form-input { padding-right: 48px !important; }
.ka-form-toggle {
    position: absolute;
    right: 4px; top: 4px;
    width: 40px; height: 40px;
    background: transparent;
    border: 0;
    border-radius: 8px;
    color: var(--kav3-ink-400);
    cursor: pointer;
    display: inline-flex; align-items: center; justify-content: center;
    transition: color .15s ease, background-color .15s ease;
}
.ka-form-toggle:hover, .ka-form-toggle:focus-visible { color: var(--kav3-primary); background: var(--kav3-primary-soft); outline: none; }
.ka-form-toggle:focus-visible { box-shadow: var(--kav3-shadow-focus); }

/* Phone row */
.ka-phone-row { display: flex; align-items: stretch; gap: 8px; }
.ka-phone-row .region-code { flex: 0 0 auto; }
.ka-phone-row .ka-phone-prefix.btn {
    height: 48px !important;
    border-radius: 10px !important;
    border: 1px solid var(--kav3-ink-300) !important;
    background: #fff !important;
    color: var(--kav3-ink-700) !important;
    padding: 0 12px !important;
    font-size: 14px !important;
    font-weight: 500 !important;
    display: inline-flex; align-items: center; gap: 4px;
}
.ka-phone-row .ka-phone-prefix.btn:hover { background: var(--kav3-ink-50) !important; }
.ka-phone-row .ka-phone-input { flex: 1 1 auto; }

/* Checkbox v3 */
.ka-checkbox {
    display: inline-flex;
    align-items: flex-start;
    gap: 12px;
    cursor: pointer;
    font-size: 14px;
    color: var(--kav3-ink-700);
    line-height: 1.45;
    user-select: none;
    min-height: 28px;
}
.ka-checkbox-block { display: flex; align-items: flex-start; }
.ka-checkbox input[type="checkbox"] {
    position: absolute; opacity: 0; pointer-events: none;
    width: 1px; height: 1px;
}
.ka-checkbox-mark {
    flex: 0 0 24px;
    width: 24px; height: 24px;
    display: inline-block;
    border: 2px solid var(--kav3-ink-300);
    border-radius: 6px;
    background: #fff;
    transition: all .15s ease;
    position: relative;
    margin-top: 1px;
}
.ka-checkbox-mark::after {
    content: "";
    position: absolute;
    left: 7px; top: 3px;
    width: 6px; height: 11px;
    border: solid #fff;
    border-width: 0 2px 2px 0;
    transform: rotate(45deg) scale(0);
    transition: transform .15s ease;
}
.ka-checkbox input:checked ~ .ka-checkbox-mark {
    border-color: var(--kav3-primary);
    background: var(--kav3-primary);
}
.ka-checkbox input:checked ~ .ka-checkbox-mark::after { transform: rotate(45deg) scale(1); }
.ka-checkbox input:focus-visible ~ .ka-checkbox-mark { box-shadow: var(--kav3-shadow-focus); border-color: var(--kav3-primary); }
.ka-checkbox-label { flex: 1 1 auto; }
.ka-consent-label { font-size: 12.5px; color: var(--kav3-ink-600); line-height: 1.5; }
.ka-consent-label a { color: var(--kav3-primary); }

.ka-form-row-between { display: flex; justify-content: space-between; align-items: center; }

/* === BUTTONS V3 === */
.ka-btn,
.ka-btn.btn {
    display: inline-flex !important;
    align-items: center; justify-content: center;
    gap: 8px;
    height: 48px;
    padding: 0 22px !important;
    border-radius: 10px !important;
    border: 0;
    font-size: 14px !important;
    font-weight: 600 !important;
    font-family: var(--kav3-font) !important;
    cursor: pointer;
    text-decoration: none !important;
    transition: transform .12s ease, box-shadow .15s ease, background .15s ease, color .15s ease, border-color .15s ease;
    line-height: 1 !important;
    letter-spacing: -0.005em;
    white-space: nowrap;
}
.ka-btn-primary,
button.ka-btn-primary,
.btn.ka-btn-primary {
    background: var(--kav3-primary) !important;
    color: #fff !important;
    box-shadow: 0 1px 2px rgba(82,73,224,.30), 0 0 0 1px rgba(82,73,224,.10);
    border: 0 !important;
}
.ka-btn-primary:hover { background: var(--kav3-primary-hover) !important; transform: translateY(-1px); box-shadow: 0 6px 16px rgba(82,73,224,.30); color: #fff !important; }
.ka-btn-primary:active { background: var(--kav3-primary-active) !important; transform: translateY(0); }
.ka-btn-primary:focus-visible { outline: none; box-shadow: var(--kav3-shadow-focus), 0 0 0 1px var(--kav3-primary); }
.ka-btn-outline {
    background: #fff !important;
    color: var(--kav3-ink-700) !important;
    border: 1px solid var(--kav3-ink-300) !important;
}
.ka-btn-outline:hover { border-color: var(--kav3-primary) !important; color: var(--kav3-primary) !important; background: var(--kav3-primary-soft) !important; }
.ka-btn-outline:focus-visible { outline: none; box-shadow: var(--kav3-shadow-focus); }
.ka-btn-block { width: 100%; }

/* === ALERTS === */
.ka-alert {
    border-radius: 10px;
    padding: 12px 14px;
    margin: 0 0 8px;
    font-size: 13.5px;
    line-height: 1.4;
}
.ka-alert-danger  { background: rgba(239,68,68,0.10);  color: #991b1b; border: 1px solid rgba(239,68,68,0.20); }
.ka-alert-success { background: rgba(16,185,129,0.10); color: #065f46; border: 1px solid rgba(16,185,129,0.20); }
.ka-alert-list { margin: 0; padding-left: 18px; }

/* === COOKIE BANNER REPOSITION === */
#ka-cookie-banner {
    background: rgba(255,255,255,0.97) !important;
    backdrop-filter: blur(10px);
    border-top: 1px solid var(--kav3-ink-200) !important;
    box-shadow: 0 -8px 24px rgba(10,10,26,.08) !important;
    padding: 12px 16px !important;
    font-family: var(--kav3-font) !important;
    z-index: 9998 !important;
}
#ka-cookie-banner > div {
    max-width: 1100px;
    flex-wrap: wrap;
    gap: 12px !important;
}
#ka-cookie-banner p {
    font-size: 13px !important;
    color: var(--kav3-ink-600) !important;
}
#ka-cookie-banner a { color: var(--kav3-primary) !important; }
#ka-cookie-banner button {
    height: 40px !important;
    padding: 0 16px !important;
    border-radius: 8px !important;
    font-size: 13px !important;
    font-weight: 600 !important;
    font-family: var(--kav3-font) !important;
    min-width: 88px;
}
#ka-cookie-banner button:first-of-type {
    background: #fff !important;
    border: 1px solid var(--kav3-ink-300) !important;
    color: var(--kav3-ink-700) !important;
}
#ka-cookie-banner button:last-of-type {
    background: var(--kav3-primary) !important;
    border: 0 !important;
    color: #fff !important;
    box-shadow: 0 1px 2px rgba(82,73,224,.30);
}
@media (max-width: 640px) {
    #ka-cookie-banner { padding: 10px 12px !important; }
    #ka-cookie-banner > div { gap: 8px !important; }
    #ka-cookie-banner p { flex: 1 1 100%; min-width: 0 !important; font-size: 12.5px !important; }
    #ka-cookie-banner > div > div { width: 100%; justify-content: stretch; }
    #ka-cookie-banner > div > div button { flex: 1 1 50%; }
}

/* === NAVBAR LIGHT GLASS === */
.main-navbar {
    background: rgba(255,255,255,0.85) !important;
    backdrop-filter: blur(12px);
    -webkit-backdrop-filter: blur(12px);
    border-bottom: 1px solid var(--kav3-ink-200) !important;
    padding: 12px 16px !important;
    box-shadow: none !important;
    min-height: 64px;
}
.main-navbar .navbar-brand img.navbar-img {
    height: 36px !important;
    width: auto;
}
.main-navbar .navbar-toggler {
    width: 44px; height: 44px;
    align-items: center; justify-content: center;
    border: 1px solid var(--kav3-ink-200) !important;
    background: #fff !important;
    border-radius: 10px !important;
    color: var(--kav3-ink-700) !important;
    padding: 0 !important;
}
@media (max-width: 991.98px) {
    .main-navbar .navbar-toggler { display: inline-flex !important; }
}
@media (min-width: 992px) {
    .main-navbar .navbar-toggler { display: none !important; }
    .main-navbar .navbar-collapse { display: flex !important; }
}
.main-navbar .navbar-toggler:focus-visible { outline: none; box-shadow: var(--kav3-shadow-focus); }
.main-navbar .navbar-toggler i { font-size: 18px; }
.main-navbar .nav-link {
    font-size: 14px !important;
    font-weight: 500 !important;
    color: var(--kav3-ink-700) !important;
    padding: 8px 12px !important;
    border-radius: 8px !important;
    transition: background-color .15s ease, color .15s ease;
}
.main-navbar .nav-link:hover { background: var(--kav3-primary-soft) !important; color: var(--kav3-primary) !important; }
.main-navbar .nav-item.active .nav-link { background: var(--kav3-primary-soft) !important; color: var(--kav3-primary) !important; font-weight: 600 !important; }
.main-navbar .ka-dashboard-btn {
    background: var(--kav3-primary) !important;
    color: #fff !important;
    padding: 8px 16px !important;
}
.main-navbar .ka-dashboard-btn:hover { background: var(--kav3-primary-hover) !important; color: #fff !important; }

/* Mobile navbar collapse */
@media (max-width: 991.98px) {
    .navbar-collapse {
        position: fixed !important;
        top: 64px;
        left: 0; right: 0;
        background: #fff !important;
        padding: 16px !important;
        border-top: 1px solid var(--kav3-ink-200);
        box-shadow: 0 12px 24px rgba(10,10,26,.08);
        max-height: calc(100vh - 64px);
        overflow-y: auto;
    }
    .navbar-nav { gap: 4px; }
    .main-navbar .nav-link {
        padding: 12px 14px !important;
        min-height: 44px;
        display: flex;
        align-items: center;
    }
}

/* === FORCE HIDE old hero/large-card if remaining cached === */
.ka-public-hero { display: none !important; }
.ka-actions-section { display: none !important; }
.large-card { display: none !important; }

/* === sr-only utility (a11y) === */
.sr-only { position: absolute !important; width: 1px !important; height: 1px !important; padding: 0 !important; margin: -1px !important; overflow: hidden !important; clip: rect(0,0,0,0) !important; white-space: nowrap !important; border: 0 !important; }

/* === END KA IT REFONTE v3 === */

/* ===== KA IT DESIGN SYSTEM v2 — Tokens (ajouté 2026-05-04) ===== */
:root {
    /* Brand */
    --ka-primary: #635bff;
    --ka-primary-hover: #5249e0;
    --ka-primary-active: #4339c9;
    --ka-primary-soft: #eeedff;
    --ka-accent: #00d4ff;
    --ka-accent-soft: #e0f9ff;

    /* Neutrals */
    --ka-ink-900: #0a0a1a;
    --ka-ink-800: #1a1a2e;
    --ka-ink-700: #2d2d44;
    --ka-ink-600: #4a4a68;
    --ka-ink-500: #6b6b85;
    --ka-ink-400: #9a9aae;
    --ka-ink-300: #cdcdd6;
    --ka-ink-200: #e6e6ed;
    --ka-ink-100: #f4f4f8;
    --ka-ink-50:  #fafafc;
    --ka-white:   #ffffff;

    /* Semantic */
    --ka-success: #10b981;
    --ka-success-soft: #d1fae5;
    --ka-warning: #f59e0b;
    --ka-warning-soft: #fef3c7;
    --ka-danger:  #ef4444;
    --ka-danger-soft: #fee2e2;
    --ka-info:    #3b82f6;
    --ka-info-soft: #dbeafe;

    /* Surfaces */
    --ka-bg: var(--ka-ink-50);
    --ka-bg-elevated: var(--ka-white);
    --ka-bg-dark: var(--ka-ink-900);
    --ka-text: var(--ka-ink-900);
    --ka-text-muted: var(--ka-ink-500);
    --ka-border: var(--ka-ink-200);
    --ka-border-strong: var(--ka-ink-300);

    /* Elevation */
    --ka-shadow-xs: 0 1px 2px rgba(10,10,26,.04);
    --ka-shadow-sm: 0 1px 3px rgba(10,10,26,.06), 0 1px 2px rgba(10,10,26,.04);
    --ka-shadow-md: 0 4px 12px rgba(10,10,26,.08), 0 2px 4px rgba(10,10,26,.04);
    --ka-shadow-lg: 0 12px 32px rgba(10,10,26,.10), 0 4px 8px rgba(10,10,26,.06);
    --ka-shadow-focus: 0 0 0 4px rgba(99,91,255,.15);

    /* Typography */
    --ka-font: "Inter", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, sans-serif;
    --ka-text-xs:   12px;
    --ka-text-sm:   14px;
    --ka-text-base: 16px;
    --ka-text-lg:   18px;
    --ka-h3: 22px;
    --ka-h2: 30px;
    --ka-h1: 44px;
    --ka-fw-regular: 400;
    --ka-fw-medium: 500;
    --ka-fw-semibold: 600;
    --ka-fw-bold: 700;
    --ka-lh-tight: 1.15;
    --ka-lh-snug:  1.35;
    --ka-lh-base:  1.55;

    /* Spacing 8px rhythm */
    --ka-s-1: 4px;
    --ka-s-2: 8px;
    --ka-s-3: 12px;
    --ka-s-4: 16px;
    --ka-s-6: 24px;
    --ka-s-8: 32px;
    --ka-s-12: 48px;
    --ka-s-16: 64px;
    --ka-radius-sm: 6px;
    --ka-radius-md: 10px;
    --ka-radius-lg: 14px;
    --ka-radius-xl: 20px;
}
/* ============================================================
   KA IT Support Portal — Freshdesk Clone CSS
   REWRITTEN FROM ZERO — 2026-04-11
   One file. One design system. No patches.
   ============================================================ */

@import url('https://fonts.googleapis.com/css2?family=Inter:wght@400;500;600;700&display=swap');

/* === TOKENS — KA IT Brand + Freshdesk Layout === */
:root {
  /* KA IT brand colors (from ka-it.be) */
  --ka-primary: #635bff;
  --ka-primary-hover: #4a42e6;
  --ka-primary-light: rgba(99,91,255,0.08);
  --ka-primary-ring: 0 0 0 2px rgba(99,91,255,0.15);
  --ka-accent: #00d4ff;
  --ka-gradient: linear-gradient(135deg, #635bff, #00d4ff);
  --ka-gradient-subtle: linear-gradient(135deg, rgba(99,91,255,0.08), rgba(0,212,255,0.08));
  /* Functional */
  --fd-green: #22c55e;
  --fd-orange: #e65100;
  --fd-red: #c62828;
  --fd-text: #0f172a;
  --fd-text-sec: #475569;
  --fd-text-muted: #94a3b8;
  --fd-bg: #f4f5f7;
  --fd-sidebar-bg: #f3f5f6;
  --fd-white: #ffffff;
  --fd-border: #e2e8f0;
  --fd-border-light: #f1f5f9;
  --fd-radius: 12px;
  --fd-radius-sm: 8px;
  --fd-navbar-h: 50px;
  --fd-sidebar-w: 56px;
  --fd-sidebar-w-open: 200px;
  --fd-font: 'Inter', -apple-system, BlinkMacSystemFont, 'Segoe UI', sans-serif;
}

/* === BASE === */
html body {
  font-family: var(--fd-font) !important;
  font-size: 14px !important;
  color: var(--fd-text) !important;
  background: var(--fd-bg) !important;
  -webkit-font-smoothing: antialiased;
  overflow-x: hidden;
  margin: 0 !important;
  padding: 0 !important;
}

/* === STICKY FOOTER — flex column, footer stays at bottom === */
html body #app {
  display: flex !important;
  flex-direction: column !important;
  min-height: 100vh !important;
  padding-bottom: 0 !important;
  position: relative !important;
}
html body #app > nav,
html body #app > .navbar,
html body #app > .footer-section,
html body #app > .footer-section ~ div {
  flex-shrink: 0 !important;
}
html body #app > .mt-0,
html body #app > main,
html body #app > .main-content {
  flex: 1 0 auto !important;
}
html body .footer-section {
  position: relative !important;
  width: 100% !important;
}
::selection { background: rgba(44,92,197,0.2); }
a { color: var(--ka-primary); }
a:hover { color: var(--ka-primary-hover); }

/* === NAVBAR === */
html body .navbar-bg {
  position: fixed; top: 0; left: 0; right: 0;
  height: var(--fd-navbar-h) !important;
  background: var(--fd-white) !important;
  border-bottom: 1px solid var(--fd-border) !important;
  box-shadow: none !important;
  z-index: 1030;
  backdrop-filter: none !important;
}
html body .main-navbar,
html body .navbar {
  position: fixed !important;
  top: 0; left: 0; right: 0;
  height: var(--fd-navbar-h) !important;
  min-height: var(--fd-navbar-h) !important;
  background: var(--fd-white) !important;
  border-bottom: 1px solid var(--fd-border) !important;
  box-shadow: none !important;
  z-index: 1031;
  padding: 0 16px !important;
}
html body .navbar .nav-link,
html body .main-navbar .nav-link,
html body .navbar .nav-link span,
html body .main-navbar .nav-link span {
  color: #1f2937 !important;
  font-size: 14px !important;
  font-weight: 600 !important;
}
html body .navbar .nav-link {
  padding: 8px 14px !important;
  border-radius: var(--fd-radius) !important;
  display: inline-flex !important;
  align-items: center !important;
  gap: 6px !important;
}
html body .navbar .nav-link:hover,
html body .navbar .nav-link:hover span,
html body .navbar .nav-link:hover i {
  color: var(--ka-primary) !important;
  background: var(--ka-primary-light) !important;
}
html body .navbar .nav-link i {
  color: #6b7280 !important;
  font-size: 14px !important;
}
html body .navbar .nav-link:hover i {
  color: var(--ka-primary) !important;
}
html body .navbar .nav-item.active .nav-link,
html body .navbar .nav-item.active .nav-link span,
html body .navbar .nav-item.active .nav-link i {
  color: var(--ka-primary) !important;
  background: var(--ka-primary-light) !important;
  font-weight: 700 !important;
}
/* Navbar — give it more breathing room */
html body .navbar.main-navbar,
html body .navbar-bg {
  height: 72px !important;
  min-height: 72px !important;
  padding: 0 28px !important;
}
:root {
  --fd-navbar-h: 72px;
}
/* Logo bigger */
html body .navbar .navbar-brand img {
  max-height: 48px !important;
  width: auto !important;
}
/* Navbar user dropdown text */
html body .nav-link-user .d-lg-inline-block,
html body .nav-link-user .d-sm-none {
  display: none !important;
}
html body .user-thumbnail {
  width: 30px !important; height: 30px !important;
}
/* Notification badge */
html body .navbar .beep::before {
  background: var(--fd-red) !important;
}

/* === SIDEBAR — Freshdesk 65px, KA IT colors === */
html body .main-sidebar {
  position: fixed !important;
  top: var(--fd-navbar-h) !important;
  left: 0 !important;
  bottom: 0 !important;
  width: 65px !important;
  background: var(--fd-sidebar-bg) !important;
  border-right: 1px solid var(--fd-border) !important;
  box-shadow: none !important;
  z-index: 1020;
  overflow: visible !important;
  transition: width 0.2s ease;
}
html body .main-sidebar:hover {
  width: 210px !important;
  box-shadow: 4px 0 16px rgba(0,0,0,0.06) !important;
}
html body .main-sidebar .sidebar-menu {
  background: transparent !important;
  border: none !important;
  box-shadow: none !important;
  width: 100% !important;
  padding: 8px 0;
}
html body .main-sidebar #sidebar-wrapper {
  overflow: visible !important;
  width: 100% !important;
  display: flex !important;
  flex-direction: column !important;
  height: 100% !important;
}
/* Top menu takes space, bottom menu sticks to bottom */
html body .sidebar-menu-top {
  flex: 1 !important;
}
html body .sidebar-menu-bottom {
  padding-bottom: 12px !important;
  border-top: 1px solid var(--fd-border) !important;
  margin-top: 8px !important;
  padding-top: 8px !important;
}
/* Hide brand */
html body .sidebar-brand,
html body .sidebar-brand-sm,
html body .small-sidebar-text {
  display: none !important;
}
/* Menu items — Freshdesk exact: 41x42px, radius 12px */
html body .sidebar-menu li a {
  display: flex !important;
  align-items: center !important;
  justify-content: center !important;
  gap: 10px !important;
  padding: 0 !important;
  width: 41px !important;
  height: 42px !important;
  margin: 2px auto !important;
  border-radius: 12px !important;
  color: var(--fd-text-sec) !important;
  font-size: 13px !important;
  font-weight: 500 !important;
  white-space: nowrap !important;
  overflow: hidden !important;
  border-left: none !important;
  transition: background 0.15s ease, color 0.15s ease;
}
/* Expanded: full width items */
html body .main-sidebar:hover .sidebar-menu li a {
  width: auto !important;
  justify-content: flex-start !important;
  padding: 0 16px !important;
  margin: 2px 8px !important;
}
html body .sidebar-menu li a:hover {
  background: rgba(99,91,255,0.06) !important;
  color: var(--ka-primary) !important;
}
html body .sidebar-menu li.active > a {
  background: rgba(99,91,255,0.12) !important;
  color: var(--ka-primary) !important;
  font-weight: 600 !important;
}
/* Icons — bigger, centered, Freshdesk size */
html body .sidebar-menu li a i {
  color: var(--fd-text-muted) !important;
  font-size: 19px !important;
  width: 24px !important;
  flex-shrink: 0 !important;
  text-align: center !important;
  margin: 0 !important;
}
html body .sidebar-menu li.active > a i,
html body .sidebar-menu li a:hover i {
  color: var(--ka-primary) !important;
}
/* Labels: hidden when collapsed, visible on hover */
html body .sidebar-menu li a span {
  opacity: 0;
  width: 0;
  overflow: hidden;
  transition: opacity 0.15s ease, width 0.15s ease;
  font-size: 13px !important;
}
html body .main-sidebar:hover .sidebar-menu li a span {
  opacity: 1;
  width: auto;
}
/* Hide list bullets */
html body .sidebar-menu,
html body .sidebar-menu li {
  list-style: none !important;
}
html body .sidebar-menu li::marker,
html body .sidebar-menu li::before {
  content: none !important;
  display: none !important;
}
/* Sidebar separator */
html body .sidebar-menu li[style*="border-top"] {
  border-top: 1px solid var(--fd-border) !important;
  margin-top: 8px !important;
  padding-top: 8px !important;
}
/* Sidebar badges */
html body .sidebar-menu li a .badge {
  display: none !important;
}
html body .main-sidebar:hover .sidebar-menu li a .badge {
  display: inline-block !important;
}
/* Sidebar-mini — same behavior */
body.sidebar-mini .main-sidebar { width: 65px !important; }
body.sidebar-mini .main-sidebar:hover { width: 210px !important; }
body.sidebar-mini .main-content { margin-left: 65px !important; width: calc(100% - 65px) !important; }
body.sidebar-mini .main-footer { margin-left: 65px !important; }
/* Hamburger: hide on desktop */
html body a[data-toggle="sidebar"] { display: none !important; }

/* === MAIN CONTENT === */
html body .main-content {
  margin-left: 65px !important;
  width: calc(100% - 65px) !important;
  margin-top: var(--fd-navbar-h) !important;
  padding: 20px !important;
  min-height: calc(100vh - var(--fd-navbar-h));
  background: var(--fd-bg) !important;
}

/* === FOOTER === */
html body .main-footer {
  margin-left: 65px !important;
  background: var(--fd-white) !important;
  border-top: 1px solid var(--fd-border) !important;
  color: var(--fd-text-muted) !important;
  font-size: 12px !important;
  padding: 10px 20px !important;
  margin-top: 0;
}
html body .main-footer a { color: var(--ka-primary) !important; }

/* === SECTION HEADER === */
html body .section .section-header {
  background: var(--fd-white) !important;
  border: 1px solid var(--fd-border) !important;
  border-radius: var(--fd-radius) !important;
  padding: 12px 20px !important;
  margin-bottom: 16px !important;
  box-shadow: none !important;
  display: flex !important;
  align-items: center !important;
}
html body .section .section-header h1 {
  font-size: 16px !important;
  font-weight: 600 !important;
  color: var(--fd-text) !important;
  margin: 0 !important;
}

/* === CARDS === */
html body .card {
  background: var(--fd-white) !important;
  border: 1px solid var(--fd-border) !important;
  border-radius: var(--fd-radius) !important;
  box-shadow: none !important;
  margin-bottom: 16px;
}
html body .card::before { display: none !important; }
html body .card:hover { transform: none !important; box-shadow: none !important; }
html body .card .card-header {
  background: var(--fd-white) !important;
  border-bottom: 1px solid var(--fd-border-light) !important;
  padding: 12px 20px !important;
  border-radius: var(--fd-radius) var(--fd-radius) 0 0 !important;
}
html body .card .card-header h4,
html body .card .card-header h5 {
  font-size: 14px !important;
  font-weight: 600 !important;
  color: var(--fd-text) !important;
  margin: 0 !important;
}
html body .card .card-body {
  padding: 16px 20px !important;
}

/* === BUTTONS === */
html body .btn {
  border-radius: var(--fd-radius) !important;
  font-size: 13px !important;
  font-weight: 600 !important;
  padding: 7px 16px !important;
  box-shadow: none !important;
  letter-spacing: 0 !important;
  text-transform: none !important;
}
html body .btn-primary,
html body .btn-primary:focus,
html body .btn-primary:active {
  background: var(--ka-primary) !important;
  border-color: var(--ka-primary) !important;
  color: #fff !important;
}
html body .btn-primary:hover {
  background: var(--ka-primary-hover) !important;
  border-color: var(--ka-primary-hover) !important;
}
html body .btn-outline-primary {
  background: var(--fd-white) !important;
  border: 1px solid var(--ka-primary) !important;
  color: var(--ka-primary) !important;
}
html body .btn-outline-primary:hover {
  background: var(--ka-primary) !important;
  color: #fff !important;
}
html body .btn-success {
  background: var(--fd-green) !important;
  border-color: var(--fd-green) !important;
}
html body .btn-danger {
  background: var(--fd-white) !important;
  border: 1px solid var(--fd-border) !important;
  color: var(--fd-red) !important;
}
html body .btn-danger:hover {
  background: #fdf0ef !important;
}
html body .btn-warning {
  background: #fff3e0 !important;
  border: 1px solid #ffcc80 !important;
  color: var(--fd-orange) !important;
}
html body .btn-icon {
  width: 30px !important; height: 30px !important;
  padding: 0 !important;
  display: inline-flex !important;
  align-items: center !important;
  justify-content: center !important;
}

/* === BADGES === */
html body .badge {
  border-radius: 3px !important;
  font-size: 11px !important;
  font-weight: 500 !important;
  padding: 3px 8px !important;
  box-shadow: none !important;
}
html body .badge-primary,
html body .badge-info { background: #e3f2fd !important; color: #1565c0 !important; }
html body .badge-success { background: #e8f5e9 !important; color: #2e7d32 !important; }
html body .badge-warning { background: #fff3e0 !important; color: #e65100 !important; }
html body .badge-danger { background: #fce4ec !important; color: #c62828 !important; }
html body .badge-secondary { background: #f5f7fa !important; color: var(--fd-text-sec) !important; }

/* === FORMS === */
html body .form-control,
html body .custom-select,
html body textarea.form-control,
html body select.form-control {
  border: 1px solid #c7cfd6 !important;
  border-radius: var(--fd-radius) !important;
  color: var(--fd-text) !important;
  font-size: 13px !important;
  box-shadow: none !important;
  background: var(--fd-white) !important;
}
html body .form-control:focus {
  border-color: var(--ka-primary) !important;
  box-shadow: var(--ka-primary-ring) !important;
}
html body label {
  font-size: 13px !important;
  font-weight: 500 !important;
  color: var(--fd-text) !important;
}
html body .input-group-text {
  border-radius: var(--fd-radius) !important;
  border: 1px solid #c7cfd6 !important;
  background: #f5f7fa !important;
}

/* === TABLES / DATATABLES === */
html body table.dataTable thead th,
html body .table thead th {
  background: #f5f7fa !important;
  font-size: 11px !important;
  font-weight: 600 !important;
  color: var(--fd-text-sec) !important;
  text-transform: uppercase !important;
  letter-spacing: 0.3px !important;
  border-bottom: 1px solid var(--fd-border) !important;
  padding: 10px 16px !important;
}
html body table.dataTable tbody td,
html body .table tbody td {
  font-size: 13px !important;
  color: var(--fd-text) !important;
  padding: 10px 16px !important;
  border-bottom: 1px solid var(--fd-border-light) !important;
  vertical-align: middle !important;
}
html body .table tbody tr:hover,
html body table.dataTable tbody tr:hover {
  background: #f5f7fa !important;
}
/* DataTables sorting arrow fix */
html body table.dataTable thead th {
  background-image: none !important;
}

/* === PAGINATION === */
html body .pagination .page-link {
  border-radius: var(--fd-radius) !important;
  border: 1px solid var(--fd-border) !important;
  color: var(--fd-text-sec) !important;
  font-size: 13px !important;
  padding: 5px 10px !important;
  margin: 0 2px !important;
  box-shadow: none !important;
}
html body .pagination .page-item.active .page-link {
  background: var(--ka-primary) !important;
  border-color: var(--ka-primary) !important;
  color: #fff !important;
}

/* === SELECT2 === */
html body .select2-container--default .select2-selection--single {
  border: 1px solid #c7cfd6 !important;
  border-radius: var(--fd-radius) !important;
  height: 36px !important;
}
html body .select2-container--default .select2-selection--single .select2-selection__rendered {
  color: var(--fd-text) !important;
  font-size: 13px !important;
  line-height: 34px !important;
}
html body .select2-dropdown {
  border: 1px solid var(--fd-border) !important;
  border-radius: var(--fd-radius) !important;
  box-shadow: 0 4px 12px rgba(0,0,0,0.08) !important;
}
html body .select2-results__option--highlighted {
  background: var(--ka-primary) !important;
}

/* === SELECTGROUP / RADIO PILLS === */
html body .selectgroup-button {
  border-radius: var(--fd-radius) !important;
  font-size: 12px !important;
  border-color: var(--fd-border) !important;
  color: var(--fd-text-sec) !important;
}
html body .selectgroup-input:checked + .selectgroup-button {
  background: var(--ka-primary) !important;
  border-color: var(--ka-primary) !important;
  color: #fff !important;
}

/* === TABS === */
html body .nav-tabs {
  border-bottom: 1px solid var(--fd-border) !important;
}
html body .nav-tabs .nav-link {
  border: none !important;
  border-bottom: 2px solid transparent !important;
  border-radius: 0 !important;
  color: var(--fd-text-muted) !important;
  font-size: 13px !important;
  font-weight: 500 !important;
  padding: 10px 16px !important;
  background: none !important;
}
html body .nav-tabs .nav-link:hover {
  color: var(--fd-text) !important;
}
html body .nav-tabs .nav-link.active {
  color: var(--ka-primary) !important;
  border-bottom-color: var(--ka-primary) !important;
  background: none !important;
}

/* === MODALS === */
html body .modal-content {
  border: none !important;
  border-radius: var(--fd-radius) !important;
  box-shadow: 0 8px 32px rgba(0,0,0,0.12) !important;
}
html body .modal-header {
  border-bottom: 1px solid var(--fd-border-light) !important;
  padding: 16px 20px !important;
}
html body .modal-body { padding: 20px !important; }
html body .modal-footer {
  border-top: 1px solid var(--fd-border-light) !important;
  padding: 12px 20px !important;
}

/* === DROPDOWNS === */
html body .dropdown-menu {
  border: 1px solid var(--fd-border) !important;
  border-radius: var(--fd-radius) !important;
  box-shadow: 0 4px 12px rgba(0,0,0,0.08) !important;
  padding: 4px 0 !important;
}
html body .dropdown-item {
  font-size: 13px !important;
  color: var(--fd-text) !important;
  padding: 8px 16px !important;
}
html body .dropdown-item:hover {
  background: #f5f7fa !important;
  color: var(--fd-text) !important;
}

/* === SWEETALERT === */
html body .swal-modal { border-radius: var(--fd-radius) !important; }
html body .swal-button { border-radius: var(--fd-radius) !important; }

/* === SCROLLBAR === */
::-webkit-scrollbar { width: 6px; }
::-webkit-scrollbar-track { background: transparent; }
::-webkit-scrollbar-thumb { background: #c7cfd6; border-radius: 3px; }
::-webkit-scrollbar-thumb:hover { background: #9ba8b5; }

/* === DASHBOARD HERO BANNER === */
html body .ka-hero-banner {
  display: none !important;
}
html body .main-content > .ka-hero-banner,
html body .main-content > .fd-hero {
  display: flex !important;
}

/* === NOTIFICATION DROPDOWN === */
html body .dropdown-list .dropdown-header {
  background: var(--fd-white) !important;
  color: var(--fd-text) !important;
  border-bottom: 1px solid var(--fd-border-light) !important;
  font-size: 13px !important;
}
html body .dropdown-list .dropdown-item-desc {
  color: var(--fd-text) !important;
}

/* === LOGIN PAGE === */
html body .large-card {
  border-radius: var(--fd-radius) !important;
  box-shadow: 0 2px 8px rgba(0,0,0,0.08) !important;
  overflow: hidden !important;
  border: 1px solid var(--fd-border) !important;
}

/* === FOOTER SECTION (public) === */
.footer-section {
  background: #1b2b36 !important;
}
.footer-img-left, .footer-img-right {
  display: none !important;
}
.footer-section .footer-subsection-title { color: #fff !important; font-size: 15px !important; font-weight: 600 !important; }
.footer-section p, .footer-section .footer-subsection-text, .footer-section .footer-subsection-list { color: rgba(255,255,255,0.7) !important; font-size: 13px !important; }
.footer-section a { color: rgba(255,255,255,0.85) !important; }
.footer-section a:hover { color: #fff !important; }
.footer-section .footer-social-media-icon { font-size: 22px !important; color: rgba(255,255,255,0.5) !important; margin-right: 10px; }
.footer-section .footer-social-media-icon:hover { color: var(--ka-primary) !important; }

/* === PUBLIC PAGES — Homepage === */
.ka-public-hero {
  background: linear-gradient(135deg, #e8edf4 0%, #ebeff3 50%, #f0f3f7 100%);
  padding: 60px 0 40px;
  text-align: center;
}
.ka-hero-content { max-width: 600px; margin: 0 auto; }
.ka-hero-sub { font-size: 14px; color: var(--fd-text-sec); margin-bottom: 8px; }
.ka-hero-title { font-size: 26px; font-weight: 700; color: var(--fd-text); margin-bottom: 24px; }
.ka-text-accent { color: var(--ka-primary); }
.ka-search-form { max-width: 500px; margin: 0 auto; display: flex; gap: 8px; }
.ka-search-input { flex: 1; border: 1px solid var(--fd-border) !important; border-radius: var(--fd-radius) !important; padding: 10px 16px !important; font-size: 14px !important; }
.ka-search-btn { background: var(--ka-primary) !important; border-color: var(--ka-primary) !important; border-radius: var(--fd-radius) !important; color: #fff !important; font-weight: 600 !important; }
.ka-actions-section { padding: 40px 0; }
.ka-action-card {
  background: var(--fd-white); border: 1px solid var(--fd-border); border-radius: var(--fd-radius);
  padding: 24px 16px; text-align: center; height: 100%;
  display: flex; flex-direction: column; align-items: center; justify-content: center;
}
.ka-action-icon { font-size: 24px; margin-bottom: 12px; }
.ka-action-title { font-size: 14px; font-weight: 600; color: var(--fd-text); margin-bottom: 4px; }
.ka-action-desc { font-size: 12px; color: var(--fd-text-muted); margin-bottom: 12px; }

/* === COOKIE BANNER === */
html body #ka-cookie-banner {
  background: var(--fd-white) !important;
  border-top: 1px solid var(--fd-border) !important;
  box-shadow: 0 -2px 8px rgba(0,0,0,0.04) !important;
}
html body #ka-cookie-banner p { color: var(--fd-text-sec) !important; }
html body #ka-cookie-banner a { color: var(--ka-primary) !important; }

/* === LOGO SWAP === */
html body .navbar-brand img,
html body .navbar-brand-item img,
html body .sidebar-brand img {
  max-height: 48px !important;
  width: auto !important;
}

/* === EMPTY STATES === */
html body .empty-state h2 {
  font-size: 14px !important;
  color: var(--fd-text-muted) !important;
  font-weight: 500 !important;
}

/* === SCROLL TO TOP BUTTON (rocket) === */
html body .scrolltop {
  background: var(--ka-primary) !important;
  border-radius: 50% !important;
  width: 42px !important;
  height: 42px !important;
  display: flex !important;
  align-items: center !important;
  justify-content: center !important;
  box-shadow: 0 4px 12px rgba(99,91,255,0.3) !important;
  cursor: pointer !important;
  transition: transform 0.2s ease, box-shadow 0.2s ease !important;
  bottom: 24px !important;
  right: 24px !important;
}
html body .scrolltop:hover {
  transform: translateY(-3px) !important;
  box-shadow: 0 6px 20px rgba(99,91,255,0.4) !important;
}
html body .scrolltop .scroll.icon {
  display: flex !important;
  align-items: center !important;
  justify-content: center !important;
}
html body .scrolltop .fa-rocket {
  color: #fff !important;
  font-size: 16px !important;
}

/* === LOADER === */
html body .ka-it-srl-loader {
  background: var(--fd-white) !important;
}

/* ============================================================
   PHASE 2 — PREMIUM POLISH
   ============================================================ */

/* === PUBLIC NAVBAR — Freshdesk style === */
html body .main-navbar .navbar-brand img,
html body .navbar .navbar-brand img {
  max-height: 48px !important;
  width: auto !important;
  transition: opacity 0.15s;
}
html body .main-navbar .nav-item.active .nav-link,
html body .navbar .nav-item.active .nav-link {
  color: var(--ka-primary) !important;
  background: var(--ka-primary-light) !important;
}
/* Dashboard button — from purple to Freshdesk blue */
.ka-dashboard-btn {
  background: var(--ka-primary) !important;
  color: #fff !important;
  border-radius: var(--fd-radius) !important;
  padding: 6px 14px !important;
  margin: 0 4px !important;
  font-weight: 600 !important;
  font-size: 13px !important;
  transition: background 0.15s ease, transform 0.1s ease !important;
}
.ka-dashboard-btn:hover {
  background: var(--ka-primary-hover) !important;
  color: #fff !important;
  transform: translateY(-1px);
}
.ka-dashboard-btn i { color: #fff !important; }

/* === HOMEPAGE HERO — Premium feel === */
.ka-public-hero {
  background: linear-gradient(160deg, #e8edf5 0%, #ebeff3 40%, #f4f6f8 100%) !important;
  padding: 64px 0 48px !important;
  position: relative;
}
.ka-public-hero::after {
  content: '';
  position: absolute;
  bottom: 0; left: 0; right: 0;
  height: 1px;
  background: linear-gradient(90deg, transparent, var(--fd-border), transparent);
}
.ka-hero-sub {
  font-size: 14px !important;
  color: var(--fd-text-muted) !important;
  font-weight: 400 !important;
  letter-spacing: 0.2px;
}
.ka-hero-title {
  font-size: 28px !important;
  font-weight: 700 !important;
  color: var(--fd-text) !important;
  line-height: 1.3 !important;
}
.ka-text-accent { color: var(--ka-primary) !important; }
.ka-search-form {
  max-width: 520px !important;
  margin: 0 auto !important;
  position: relative;
}
.ka-search-input {
  height: 44px !important;
  border: 1px solid #c7cfd6 !important;
  border-radius: var(--fd-radius) !important;
  font-size: 14px !important;
  padding: 0 16px !important;
  transition: border-color 0.15s, box-shadow 0.15s !important;
}
.ka-search-input:focus {
  border-color: var(--ka-primary) !important;
  box-shadow: var(--ka-primary-ring) !important;
}
.ka-search-btn {
  height: 44px !important;
  padding: 0 20px !important;
  font-size: 14px !important;
  font-weight: 600 !important;
  border-radius: var(--fd-radius) !important;
}

/* === HOMEPAGE ACTION CARDS — Elevated === */
.ka-action-card {
  background: var(--fd-white) !important;
  border: 1px solid var(--fd-border) !important;
  border-radius: 8px !important;
  padding: 28px 16px !important;
  text-align: center !important;
  transition: transform 0.2s ease, box-shadow 0.2s ease, border-color 0.2s ease !important;
  cursor: default;
}
.ka-action-card:hover {
  transform: translateY(-3px) !important;
  box-shadow: 0 8px 24px rgba(0,0,0,0.06) !important;
  border-color: #c5cdd3 !important;
}
.ka-action-icon {
  width: 48px !important;
  height: 48px !important;
  border-radius: 12px !important;
  display: inline-flex !important;
  align-items: center !important;
  justify-content: center !important;
  font-size: 20px !important;
  margin-bottom: 14px !important;
}
.ka-icon-blue { color: var(--ka-primary) !important; background: rgba(44,92,197,0.08); }
.ka-icon-cyan { color: #049fd9 !important; background: rgba(4,159,217,0.08); }
.ka-icon-green { color: #1fad51 !important; background: rgba(31,173,81,0.08); }
.ka-icon-orange { color: #e65100 !important; background: rgba(230,81,0,0.08); }
.ka-action-title {
  font-size: 14px !important;
  font-weight: 600 !important;
  color: var(--fd-text) !important;
  margin-bottom: 4px !important;
}
.ka-action-desc {
  font-size: 12px !important;
  color: var(--fd-text-muted) !important;
  margin-bottom: 14px !important;
  line-height: 1.4 !important;
}

/* Section titles */
.ka-section-title {
  font-size: 1.25rem !important;
  font-weight: 700 !important;
  color: var(--fd-text) !important;
}

/* === LOGIN PAGE — Modern Freshdesk === */
html body .large-card {
  border-radius: 8px !important;
  overflow: hidden !important;
  box-shadow: 0 4px 24px rgba(0,0,0,0.08) !important;
  border: 1px solid var(--fd-border) !important;
  max-width: 880px;
  margin: 0 auto;
}
html body .large-card .col-md-6:first-child {
  background: linear-gradient(145deg, #1a1a3e 0%, #635bff 50%, #00d4ff 100%) !important;
  display: flex !important;
  align-items: center !important;
  justify-content: center !important;
  min-height: 400px !important;
}
html body .large-card .col-md-6:first-child img {
  opacity: 0 !important;
  position: absolute;
}
html body .large-card .col-md-6:first-child::after {
  content: 'KA IT';
  font-size: 42px;
  font-weight: 800;
  color: rgba(255,255,255,0.95);
  letter-spacing: 2px;
  font-family: var(--fd-font);
}
html body .large-card h1,
html body .large-card .display-4 {
  font-size: 24px !important;
  font-weight: 700 !important;
  color: var(--fd-text) !important;
  margin-bottom: 8px !important;
}
html body .large-card .web-user-form {
  width: 100%;
  max-width: 340px;
  padding: 0 20px;
}
html body .large-card .btn-primary.btn-lg {
  height: 46px !important;
  font-size: 14px !important;
  font-weight: 700 !important;
  background: linear-gradient(135deg, #635bff 0%, #00d4ff 100%) !important;
  border: none !important;
  border-radius: 10px !important;
  text-transform: none !important;
  letter-spacing: 0 !important;
  color: #fff !important;
  box-shadow: 0 6px 18px rgba(99,91,255,0.3) !important;
  transition: transform 0.18s ease, box-shadow 0.2s ease !important;
}
html body .large-card .btn-primary.btn-lg:hover {
  background: linear-gradient(135deg, #635bff 0%, #00d4ff 100%) !important;
  transform: translateY(-2px) !important;
  box-shadow: 0 10px 24px rgba(99,91,255,0.4) !important;
}
html body .large-card .form-control {
  height: 42px !important;
  border-radius: var(--fd-radius) !important;
}
html body .large-card .text-small {
  color: var(--ka-primary) !important;
  font-size: 13px !important;
}

/* === PUBLIC TICKETS CARDS === */
html body .ka-actions-section + .container .card {
  border-radius: 6px !important;
  transition: transform 0.15s ease, box-shadow 0.15s ease !important;
}
html body .ka-actions-section + .container .card:hover {
  transform: translateY(-2px) !important;
  box-shadow: 0 4px 16px rgba(0,0,0,0.06) !important;
}

/* === CATEGORY CARDS === */
html body .card[style*="border-left"] {
  border-radius: 6px !important;
  transition: transform 0.15s ease, box-shadow 0.15s ease !important;
}
html body .card[style*="border-left"]:hover {
  transform: translateY(-2px) !important;
  box-shadow: 0 4px 12px rgba(0,0,0,0.06) !important;
}

/* === MICRO-INTERACTIONS === */
html body .btn {
  transition: background 0.15s ease, border-color 0.15s ease, transform 0.1s ease, box-shadow 0.15s ease !important;
}
html body .btn:active {
  transform: scale(0.98) !important;
}
html body .sidebar-menu li a {
  transition: background 0.15s ease, color 0.15s ease, transform 0.1s ease !important;
}

/* === FOCUS STATES — Accessibility === */
html body .btn:focus-visible,
html body .form-control:focus-visible,
html body a:focus-visible {
  outline: 2px solid var(--ka-primary) !important;
  outline-offset: 2px !important;
}

/* === SMOOTH SCROLL === */
html { scroll-behavior: smooth; }

/* === TOOLTIP STYLE === */
html body .tooltip-inner {
  background: var(--fd-text) !important;
  font-size: 12px !important;
  border-radius: var(--fd-radius) !important;
  padding: 4px 10px !important;
}

/* ============================================================
   PHASE 3 — PREMIUM DARK HERO + VISUAL EFFECTS
   Inspired by ka-it.be main site
   ============================================================ */

/* === HERO — Freshdesk customer portal style (dark navy, clean) === */
.ka-public-hero {
  background: #0a0a1a !important;
  padding: 64px 0 48px !important;
  position: relative !important;
}
.ka-public-hero::after {
  display: none !important;
}

/* Hero text */
.ka-hero-title {
  color: #fff !important;
  font-size: 28px !important;
  font-weight: 700 !important;
  letter-spacing: -0.3px !important;
  line-height: 1.3 !important;
}
.ka-text-accent {
  color: #fff !important;
}
.ka-hero-sub {
  color: rgba(255,255,255,0.6) !important;
  font-size: 14px !important;
}

/* Status badge — subtle on dark */
.ka-status-badge {
  background: rgba(255,255,255,0.1) !important;
  border: 1px solid rgba(255,255,255,0.15) !important;
  color: rgba(255,255,255,0.75) !important;
  backdrop-filter: none !important;
}

/* Search bar — WHITE inside dark hero (Freshdesk exact) */
.ka-search-input {
  background: #fff !important;
  border: 1px solid #fff !important;
  color: var(--fd-text) !important;
  height: 46px !important;
  font-size: 14px !important;
  border-radius: var(--fd-radius) !important;
}
.ka-search-input::placeholder {
  color: #93a1af !important;
}
.ka-search-input:focus {
  border-color: var(--ka-primary) !important;
  box-shadow: 0 0 0 3px rgba(44,92,197,0.15) !important;
}
.ka-search-btn {
  height: 46px !important;
  padding: 0 20px !important;
  font-size: 14px !important;
  font-weight: 600 !important;
  border-radius: var(--fd-radius) !important;
  background: var(--ka-primary) !important;
  border-color: var(--ka-primary) !important;
  box-shadow: none !important;
}
.ka-search-btn:hover {
  background: var(--ka-primary-hover) !important;
}

/* Autocomplete dropdown */
.ka-search-form #publicTicketsSearchResults {
  background: #fff !important;
  border: 1px solid var(--fd-border) !important;
  border-radius: 0 0 var(--fd-radius) var(--fd-radius) !important;
  box-shadow: 0 4px 16px rgba(0,0,0,0.1) !important;
}

/* === ACTION CARDS — Glassmorphism === */
.ka-action-card {
  background: var(--fd-white) !important;
  border: 1px solid var(--fd-border) !important;
  border-radius: 12px !important;
  padding: 32px 20px !important;
  text-align: center !important;
  position: relative !important;
  overflow: hidden !important;
  transition: transform 0.3s ease, box-shadow 0.3s ease, border-color 0.3s ease !important;
}
.ka-action-card:hover {
  transform: translateY(-6px) !important;
  box-shadow: 0 16px 40px rgba(0,0,0,0.08) !important;
  border-color: transparent !important;
}
/* Gradient top bar on hover */
.ka-action-card::after {
  content: '';
  position: absolute;
  top: 0; left: 0; right: 0;
  height: 3px;
  background: var(--ka-gradient);
  transform: scaleX(0);
  transform-origin: left;
  transition: transform 0.4s ease;
}
.ka-action-card:hover::after {
  transform: scaleX(1);
}
/* Icon containers */
.ka-action-icon {
  width: 56px !important;
  height: 56px !important;
  border-radius: 16px !important;
  display: inline-flex !important;
  align-items: center !important;
  justify-content: center !important;
  font-size: 22px !important;
  margin-bottom: 16px !important;
  transition: transform 0.3s ease, box-shadow 0.3s ease !important;
}
.ka-action-card:hover .ka-action-icon {
  transform: scale(1.12) !important;
  box-shadow: 0 4px 16px rgba(0,0,0,0.08) !important;
}
.ka-icon-blue { color: var(--ka-primary) !important; background: rgba(44,92,197,0.1) !important; }
.ka-icon-cyan { color: #049fd9 !important; background: rgba(4,159,217,0.1) !important; }
.ka-icon-green { color: #1fad51 !important; background: rgba(31,173,81,0.1) !important; }
.ka-icon-orange { color: #e65100 !important; background: rgba(230,81,0,0.1) !important; }

/* === SECTION TITLES — Premium underline === */
.ka-section-title {
  font-size: 1.4rem !important;
  font-weight: 700 !important;
  color: var(--fd-text) !important;
  position: relative !important;
  padding-bottom: 14px !important;
}
.ka-section-title::after {
  content: '';
  position: absolute;
  bottom: 0;
  left: 50%;
  transform: translateX(-50%);
  width: 36px;
  height: 3px;
  background: var(--ka-gradient);
  border-radius: 2px;
}

/* === CATEGORY CARDS — Polish === */
html body .card[style*="border-left"] {
  border-radius: 10px !important;
  transition: all 0.25s ease !important;
  border-left-width: 4px !important;
}
html body .card[style*="border-left"]:hover {
  transform: translateY(-3px) translateX(2px) !important;
  box-shadow: 0 8px 24px rgba(0,0,0,0.06) !important;
}

/* === PUBLIC TICKET CARDS — Slide-in effect === */
.ka-actions-section ~ .container .card {
  border-left: 3px solid transparent !important;
  border-radius: 10px !important;
  transition: all 0.25s ease !important;
}
.ka-actions-section ~ .container .card:hover {
  border-left-color: var(--ka-primary) !important;
  transform: translateX(6px) !important;
  box-shadow: 0 6px 20px rgba(0,0,0,0.06) !important;
}

/* === FOOTER — Premium gradient line === */
.footer-section {
  position: relative !important;
}
.footer-section::before {
  content: '';
  position: absolute;
  top: 0; left: 0; right: 0;
  height: 3px;
  background: linear-gradient(90deg, var(--ka-primary), #00d4ff, var(--ka-primary));
}

/* Dashboard button — clean Freshdesk style */
.ka-dashboard-btn {
  background: var(--ka-primary) !important;
  color: #fff !important;
  border-radius: var(--fd-radius) !important;
  padding: 6px 14px !important;
  margin: 0 4px !important;
  font-weight: 600 !important;
  font-size: 13px !important;
  transition: background 0.15s ease !important;
  border: none !important;
}
.ka-dashboard-btn:hover {
  background: var(--ka-primary-hover) !important;
  color: #fff !important;
}
.ka-dashboard-btn i { color: #fff !important; }

/* === STATUS BADGE (like ka-it.be hero) === */
.ka-status-badge {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  background: rgba(255,255,255,0.7);
  backdrop-filter: blur(8px);
  border: 1px solid var(--fd-border);
  border-radius: 9999px;
  padding: 6px 16px;
  font-size: 13px;
  font-weight: 500;
  color: var(--fd-text-sec);
  margin-bottom: 16px;
  animation: ka-fadeUp 0.5s ease both;
}
.ka-status-dot {
  width: 8px;
  height: 8px;
  border-radius: 50%;
  background: #1fad51;
  box-shadow: 0 0 0 3px rgba(31,173,81,0.2);
  animation: ka-pulse 2s ease-in-out infinite;
}
@keyframes ka-pulse {
  0%, 100% { box-shadow: 0 0 0 3px rgba(31,173,81,0.2); }
  50% { box-shadow: 0 0 0 6px rgba(31,173,81,0.08); }
}

/* === ENTRANCE ANIMATIONS === */
@keyframes ka-fadeUp {
  from { opacity: 0; transform: translateY(16px); }
  to { opacity: 1; transform: translateY(0); }
}
@keyframes ka-fadeIn {
  from { opacity: 0; }
  to { opacity: 1; }
}

.ka-hero-title {
  animation: ka-fadeUp 0.6s ease 0.1s both !important;
}
.ka-hero-sub {
  animation: ka-fadeUp 0.6s ease 0.2s both !important;
}
.ka-search-form {
  animation: ka-fadeUp 0.6s ease 0.3s both;
}

/* Action cards staggered entrance */
.ka-actions-section .col-6:nth-child(1) .ka-action-card { animation: ka-fadeUp 0.5s ease 0.15s both; }
.ka-actions-section .col-6:nth-child(2) .ka-action-card { animation: ka-fadeUp 0.5s ease 0.25s both; }
.ka-actions-section .col-6:nth-child(3) .ka-action-card { animation: ka-fadeUp 0.5s ease 0.35s both; }
.ka-actions-section .col-6:nth-child(4) .ka-action-card { animation: ka-fadeUp 0.5s ease 0.45s both; }

/* === CARD HOVER — Premium lift === */
.ka-action-card {
  position: relative !important;
  overflow: hidden !important;
}
.ka-action-card::after {
  content: '';
  position: absolute;
  top: 0; left: 0; right: 0;
  height: 3px;
  background: linear-gradient(90deg, var(--ka-primary), var(--ka-accent));
  transform: scaleX(0);
  transform-origin: left;
  transition: transform 0.3s ease;
}
.ka-action-card:hover::after {
  transform: scaleX(1);
}

/* === ICON HOVER EFFECT === */
.ka-action-icon {
  transition: transform 0.2s ease !important;
}
.ka-action-card:hover .ka-action-icon {
  transform: scale(1.1);
}

/* === PUBLIC TICKET CARDS — Better styling === */
.ka-actions-section ~ .container .card {
  border-left: 3px solid transparent !important;
  transition: all 0.2s ease !important;
}
.ka-actions-section ~ .container .card:hover {
  border-left-color: var(--ka-primary) !important;
  transform: translateX(4px) !important;
  box-shadow: 0 4px 16px rgba(0,0,0,0.06) !important;
}

/* === SECTION TITLE — Accent line === */
.ka-section-title {
  position: relative !important;
  padding-bottom: 12px !important;
}
.ka-section-title::after {
  content: '';
  position: absolute;
  bottom: 0;
  left: 50%;
  transform: translateX(-50%);
  width: 40px;
  height: 3px;
  background: var(--ka-primary);
  border-radius: 2px;
}

/* === EMPTY STATES — Better visual === */
html body .empty-state,
html body [class*="empty"] {
  padding: 40px 20px !important;
}
html body .empty-state i,
html body .empty-state .fas,
html body .empty-state .far {
  color: #c5cdd3 !important;
  font-size: 40px !important;
  margin-bottom: 12px !important;
}

/* Footer gradient line */
.footer-section {
  position: relative !important;
}
.footer-section::before {
  content: '';
  position: absolute;
  top: 0; left: 0; right: 0;
  height: 3px;
  background: var(--ka-gradient);
}

/* === NAVBAR SCROLL EFFECT === */
html body .navbar {
  transition: box-shadow 0.2s ease !important;
}

/* === PREFERS REDUCED MOTION === */
@media (prefers-reduced-motion: reduce) {
  *, *::before, *::after {
    animation-duration: 0.01ms !important;
    animation-iteration-count: 1 !important;
    transition-duration: 0.01ms !important;
  }
}

/* ============================================================
   PHASE 4 — TICKETS, FAQ, CUSTOMER DASHBOARD
   ============================================================ */

/* === TICKET LIST — Freshdesk card style === */
html body .ticket-table .table,
html body .ticket-table table {
  border-collapse: separate !important;
  border-spacing: 0 8px !important;
}
html body .ticket-table .table tbody tr {
  background: var(--fd-white) !important;
  border: 1px solid var(--fd-border) !important;
  border-radius: var(--fd-radius-sm) !important;
  transition: transform 0.15s ease, box-shadow 0.15s ease !important;
}
html body .ticket-table .table tbody tr:hover {
  transform: translateY(-2px) !important;
  box-shadow: 0 4px 16px rgba(0,0,0,0.05) !important;
}
/* Ticket card in Livewire list */
html body .ticket-card,
html body [wire\\:id] .card {
  border-radius: var(--fd-radius-sm) !important;
  transition: transform 0.15s ease, box-shadow 0.15s ease !important;
}
html body .ticket-card:hover,
html body [wire\\:id] .card:hover {
  transform: translateY(-2px) !important;
  box-shadow: 0 4px 16px rgba(0,0,0,0.05) !important;
}
/* Ticket status badges — KA IT colors */
html body .badge-success { background: rgba(34,197,94,0.12) !important; color: #16a34a !important; }
html body .badge-warning { background: rgba(245,158,11,0.12) !important; color: #d97706 !important; }
html body .badge-danger { background: rgba(239,68,68,0.12) !important; color: #dc2626 !important; }
html body .badge-primary,
html body .badge-info { background: rgba(99,91,255,0.12) !important; color: var(--ka-primary) !important; }
/* Ticket priority dots */
html body .priority-high { color: #dc2626 !important; }
html body .priority-medium { color: #f59e0b !important; }
html body .priority-low { color: #22c55e !important; }
/* Section header — title left, button right */
html body .section .section-header {
  display: flex !important;
  justify-content: space-between !important;
  align-items: center !important;
}
html body .section-header .section-header-breadcrumb,
html body .section-header .section-header-button {
  margin-left: auto !important;
  display: flex !important;
  align-items: center !important;
  gap: 8px !important;
}
/* Create ticket button */
html body .section-header .btn-primary {
  background: var(--ka-primary) !important;
  border-color: var(--ka-primary) !important;
  border-radius: var(--fd-radius-sm) !important;
  padding: 8px 18px !important;
  font-size: 13px !important;
  font-weight: 600 !important;
  white-space: nowrap !important;
}
html body .section-header .btn-primary:hover {
  background: var(--ka-primary-hover) !important;
}

/* === FAQ PAGE — Clean accordion style === */
html body .faq-section .card,
html body [wire\\:id] .accordion .card {
  border: 1px solid var(--fd-border) !important;
  border-radius: var(--fd-radius-sm) !important;
  margin-bottom: 8px !important;
  overflow: hidden !important;
}
html body .faq-section .card-header,
html body .accordion .card-header {
  background: var(--fd-white) !important;
  border-bottom: none !important;
  padding: 14px 20px !important;
  cursor: pointer !important;
}
html body .faq-section .card-header:hover,
html body .accordion .card-header:hover {
  background: var(--ka-primary-light) !important;
}
html body .faq-section .card-header h5,
html body .faq-section .card-header h4,
html body .accordion .card-header h5 {
  font-size: 14px !important;
  font-weight: 500 !important;
  color: var(--fd-text) !important;
}
html body .faq-section .card-body,
html body .accordion .card-body {
  padding: 16px 20px !important;
  font-size: 14px !important;
  color: var(--fd-text-sec) !important;
  line-height: 1.6 !important;
  border-top: 1px solid var(--fd-border-light) !important;
}
/* FAQ search */
html body .faq-section input[type="search"],
html body .faq-section input[type="text"] {
  border: 1px solid var(--fd-border) !important;
  border-radius: var(--fd-radius-sm) !important;
  padding: 10px 16px !important;
  font-size: 14px !important;
}
html body .faq-section input:focus {
  border-color: var(--ka-primary) !important;
  box-shadow: var(--ka-primary-ring) !important;
}

/* === CUSTOMER DASHBOARD — Override old tokens === */
html body .fd-kpi-row {
  border-radius: var(--fd-radius-sm) !important;
}
html body .fd-kpi-label {
  color: var(--fd-text-sec) !important;
}
html body .fd-kpi-value {
  color: var(--fd-text) !important;
}
html body .fd-hero .fd-btn {
  background: var(--ka-primary) !important;
  border-radius: var(--fd-radius-sm) !important;
}
html body .fd-hero .fd-btn:hover {
  background: var(--ka-primary-hover) !important;
}
html body .fd-card {
  border-radius: var(--fd-radius-sm) !important;
}
/* Customer sidebar active */
html body .customer-sidebar .nav-link.active,
html body .customer-sidebar .active > .nav-link {
  color: var(--ka-primary) !important;
  background: var(--ka-primary-light) !important;
}
/* SLA progress bars */
html body .progress-bar {
  border-radius: 4px !important;
}
/* Customer ticket status badges */
html body .fd-badge-open { background: rgba(99,91,255,0.12) !important; color: var(--ka-primary) !important; }
html body .fd-badge-progress { background: rgba(0,212,255,0.12) !important; color: #0891b2 !important; }
html body .fd-badge-resolved { background: rgba(34,197,94,0.12) !important; color: #16a34a !important; }

/* === RESPONSIVE === */
@media (max-width: 991px) {
  html body .main-sidebar {
    left: calc(-1 * var(--fd-sidebar-w-open)) !important;
    width: var(--fd-sidebar-w-open) !important;
    transition: left 0.3s ease;
  }
  html body .main-sidebar.sidebar-gone-show,
  html body .main-sidebar.show {
    left: 0 !important;
  }
  html body .main-sidebar .sidebar-menu li a span {
    opacity: 1 !important;
  }
  html body .main-content {
    margin-left: 0 !important;
    width: 100% !important;
  }
  html body .main-footer {
    margin-left: 0 !important;
  }
  html body a[data-toggle="sidebar"] {
    display: block !important;
  }
}
@media (max-width: 576px) {
  html body .main-content {
    padding: 12px !important;
  }
  html body .card .card-body {
    padding: 12px !important;
  }
}
@media print {
  html body .main-sidebar,
  html body .navbar,
  html body .main-footer { display: none !important; }
  html body .main-content { margin: 0 !important; width: 100% !important; }
}

/* ============================================================
   PHASE 5 — TICKET DETAIL (chat) + CREATE FORM + MOBILE POLISH
   2026-04-13 — Session 14
   ============================================================ */

/* === TICKET DETAIL — Header card === */
html body .section .section-header h1 {
  font-size: 22px !important;
  font-weight: 700 !important;
  color: var(--fd-text) !important;
  margin: 0 !important;
}
html body .section .section-header h1 .text-primary {
  color: var(--ka-primary) !important;
  font-weight: 700 !important;
}

/* Ticket main card */
html body .tickets {
  padding: 0 !important;
}
html body .ticket-content {
  padding: 0 !important;
}
html body .ticket-header {
  display: flex !important;
  align-items: center !important;
  gap: 14px !important;
  padding: 4px 0 18px !important;
  border-bottom: 1px solid var(--fd-border-light) !important;
  margin-bottom: 18px !important;
}
html body .ticket-sender-picture {
  width: 44px !important;
  height: 44px !important;
  border-radius: 50% !important;
  overflow: hidden !important;
  flex-shrink: 0 !important;
  box-shadow: 0 2px 8px rgba(99,91,255,0.18) !important;
  background: var(--ka-gradient) !important;
  padding: 2px !important;
}
html body .ticket-sender-picture img {
  width: 100% !important;
  height: 100% !important;
  border-radius: 50% !important;
  object-fit: cover !important;
  background: #fff !important;
}
html body .ticket-detail {
  display: flex !important;
  flex-direction: column !important;
  gap: 2px !important;
  flex: 1 !important;
}
html body .ticket-detail .font-weight-600 {
  font-size: 16px !important;
  color: var(--fd-text) !important;
  font-weight: 700 !important;
  line-height: 1.3 !important;
}
html body .ticket-detail .text-primary {
  color: var(--fd-text-sec) !important;
  font-size: 12px !important;
  font-weight: 400 !important;
}

/* Ticket description block */
html body .ticket-description {
  background: var(--fd-bg) !important;
  border: 1px solid var(--fd-border) !important;
  border-radius: var(--fd-radius) !important;
  padding: 16px 18px !important;
  margin-bottom: 18px !important;
}
html body .ticket-description b,
html body .ticket-description label {
  font-size: 11px !important;
  font-weight: 700 !important;
  color: var(--fd-text-sec) !important;
  text-transform: uppercase !important;
  letter-spacing: 0.05em !important;
  margin-bottom: 6px !important;
  display: block !important;
}
html body .ticket-description p {
  font-size: 14px !important;
  line-height: 1.65 !important;
  color: var(--fd-text) !important;
  margin: 0 !important;
}

html body .ticket-divider {
  display: none !important;
}

/* Reply box — chat thread */
html body .ticket-reply-box {
  display: flex !important;
  flex-direction: column !important;
  gap: 14px !important;
  margin-top: 22px !important;
}
html body .ticket-reply-box .jumbotron.ticket-reply {
  background: var(--fd-white) !important;
  border: 1px solid var(--fd-border) !important;
  border-radius: var(--fd-radius) !important;
  padding: 16px 18px !important;
  margin: 0 !important;
  position: relative !important;
  transition: box-shadow 0.18s ease, transform 0.18s ease !important;
}
html body .ticket-reply-box .jumbotron.ticket-reply:hover {
  box-shadow: 0 6px 24px rgba(15,23,42,0.06) !important;
  transform: translateY(-1px) !important;
}
html body .ticket-reply-box .jumbotron.ticket-reply.ai-response {
  background: linear-gradient(135deg, rgba(99,91,255,0.04), rgba(0,212,255,0.04)) !important;
  border-color: rgba(99,91,255,0.25) !important;
}
html body .reply-user-img {
  width: 42px !important;
  height: 42px !important;
  border-radius: 50% !important;
  object-fit: cover !important;
  border: 2px solid var(--fd-white) !important;
  box-shadow: 0 2px 6px rgba(0,0,0,0.08) !important;
}
html body .ai-avatar {
  width: 42px !important;
  height: 42px !important;
  border-radius: 50% !important;
  background: var(--ka-gradient) !important;
  color: #fff !important;
  display: inline-flex !important;
  align-items: center !important;
  justify-content: center !important;
  font-size: 1.2rem !important;
  box-shadow: 0 2px 8px rgba(99,91,255,0.3) !important;
}
html body .reply-user-name {
  font-weight: 700 !important;
  color: var(--fd-text) !important;
  font-size: 14px !important;
}
html body .ai-badge {
  display: inline-block !important;
  background: var(--ka-gradient) !important;
  color: #fff !important;
  font-size: 11px !important;
  font-weight: 600 !important;
  padding: 2px 8px !important;
  border-radius: 10px !important;
  margin-left: 6px !important;
  vertical-align: middle !important;
}
html body .replyTime-,
html body [class^="replyTime-"] {
  font-size: 11px !important;
  color: var(--fd-text-sec) !important;
  margin-top: 2px !important;
}
html body .reply-description,
html body [class^="description-"] {
  display: block !important;
  margin-top: 8px !important;
  font-size: 14px !important;
  line-height: 1.6 !important;
  color: var(--fd-text) !important;
}
html body .ticket-action-btn a {
  display: inline-flex !important;
  width: 28px !important;
  height: 28px !important;
  align-items: center !important;
  justify-content: center !important;
  border-radius: 6px !important;
  transition: background 0.15s ease !important;
}
html body .ticket-action-btn a:hover {
  background: var(--ka-primary-light) !important;
}

/* Reply form */
html body .ticket-form {
  background: var(--fd-bg) !important;
  border: 1px solid var(--fd-border) !important;
  border-radius: var(--fd-radius) !important;
  padding: 16px 18px !important;
  margin-bottom: 22px !important;
}
html body .ticket-form strong,
html body .ticket-form label {
  font-size: 11px !important;
  font-weight: 700 !important;
  color: var(--fd-text-sec) !important;
  text-transform: uppercase !important;
  letter-spacing: 0.05em !important;
  margin-bottom: 8px !important;
  display: block !important;
}
html body .note-editor.note-frame {
  border: 1px solid var(--fd-border) !important;
  border-radius: var(--fd-radius-sm) !important;
  background: var(--fd-white) !important;
}
html body .note-editor.note-frame .note-toolbar {
  background: var(--fd-bg) !important;
  border-bottom: 1px solid var(--fd-border-light) !important;
}
html body .note-editor.note-frame.note-focused {
  border-color: var(--ka-primary) !important;
  box-shadow: var(--ka-primary-ring) !important;
}

/* Ticket sidebar (right column details card) */
html body .col-lg-4 .card .card-header h6.text-primary {
  color: var(--ka-primary) !important;
  font-size: 13px !important;
  font-weight: 700 !important;
  text-transform: uppercase !important;
  letter-spacing: 0.04em !important;
  margin: 0 !important;
}
html body .col-lg-4 .card .card-body p {
  font-size: 13px !important;
  color: var(--fd-text-sec) !important;
  padding: 8px 0 !important;
  border-bottom: 1px solid var(--fd-border-light) !important;
  margin: 0 !important;
}
html body .col-lg-4 .card .card-body p:last-of-type {
  border-bottom: none !important;
}
html body .col-lg-4 .card .card-body p b {
  color: var(--fd-text) !important;
  font-weight: 600 !important;
  display: inline-block !important;
  min-width: 90px !important;
}

/* Ribbon status — pill style */
html body .ribbon.tickets-ribbon {
  position: static !important;
  display: inline-block !important;
  padding: 0 !important;
  background: none !important;
  margin-bottom: 12px !important;
}
html body .ribbon.tickets-ribbon::before,
html body .ribbon.tickets-ribbon::after {
  display: none !important;
}
html body .ribbon.tickets-ribbon a {
  display: inline-block !important;
  padding: 6px 14px !important;
  border-radius: 999px !important;
  font-size: 12px !important;
  font-weight: 700 !important;
  text-transform: uppercase !important;
  letter-spacing: 0.04em !important;
  text-decoration: none !important;
}
html body .ribbon.ribbon-success a { background: rgba(34,197,94,0.12) !important; color: #16a34a !important; }
html body .ribbon.ribbon-warning a { background: rgba(245,158,11,0.12) !important; color: #d97706 !important; }
html body .ribbon.ribbon-danger a { background: rgba(239,68,68,0.12) !important; color: #dc2626 !important; }
html body .ribbon.ribbon-primary a,
html body .ribbon.ribbon-info a { background: rgba(99,91,255,0.12) !important; color: var(--ka-primary) !important; }

/* Attachment thumbnails */
html body .img-thumbnail.thumbnail-preview {
  border-radius: var(--fd-radius-sm) !important;
  border: 1px solid var(--fd-border) !important;
  padding: 4px !important;
  background: var(--fd-white) !important;
  transition: transform 0.15s ease !important;
}
html body .img-thumbnail.thumbnail-preview:hover {
  transform: scale(1.04) !important;
  border-color: var(--ka-primary) !important;
}

/* === CREATE TICKET FORM — Freshdesk style (scoped to ticket forms) === */
html body #addTicketForm .form-group,
html body #editTicketForm .form-group {
  margin-bottom: 18px !important;
}
html body #addTicketForm label,
html body #editTicketForm label {
  font-size: 12px !important;
  font-weight: 700 !important;
  color: var(--fd-text-sec) !important;
  text-transform: uppercase !important;
  letter-spacing: 0.04em !important;
  margin-bottom: 6px !important;
  display: block !important;
}
html body #addTicketForm .form-control,
html body #editTicketForm .form-control {
  border: 1px solid var(--fd-border) !important;
  border-radius: var(--fd-radius-sm) !important;
  padding: 10px 14px !important;
  font-size: 14px !important;
  background: var(--fd-white) !important;
  color: var(--fd-text) !important;
  transition: border-color 0.15s ease, box-shadow 0.15s ease !important;
  box-shadow: none !important;
}
html body #addTicketForm .form-control:focus,
html body #editTicketForm .form-control:focus {
  border-color: var(--ka-primary) !important;
  box-shadow: var(--ka-primary-ring) !important;
  outline: none !important;
}
html body #addTicketForm .select2-container--default .select2-selection--single {
  border: 1px solid var(--fd-border) !important;
  border-radius: var(--fd-radius-sm) !important;
  height: 42px !important;
  padding: 6px 8px !important;
}
html body #addTicketForm .select2-container--default.select2-container--focus .select2-selection--single,
html body #addTicketForm .select2-container--default.select2-container--open .select2-selection--single {
  border-color: var(--ka-primary) !important;
  box-shadow: var(--ka-primary-ring) !important;
}
html body .select2-dropdown {
  border: 1px solid var(--fd-border) !important;
  border-radius: var(--fd-radius-sm) !important;
  box-shadow: 0 8px 24px rgba(15,23,42,0.08) !important;
}
html body .select2-results__option--highlighted[aria-selected] {
  background: var(--ka-primary) !important;
  color: #fff !important;
}
/* Dropzone */
html body .dropzone {
  border: 2px dashed var(--fd-border) !important;
  border-radius: var(--fd-radius) !important;
  background: var(--fd-bg) !important;
  min-height: 140px !important;
  transition: border-color 0.15s ease, background 0.15s ease !important;
}
html body .dropzone:hover,
html body .dropzone.dz-drag-hover {
  border-color: var(--ka-primary) !important;
  background: var(--ka-primary-light) !important;
}
html body .dropzone .dz-message {
  color: var(--fd-text-sec) !important;
  font-size: 14px !important;
}

/* Form submit row */
html body #addTicketForm .form-btn,
html body #addTicketForm button[type="submit"],
html body #editTicketForm button[type="submit"] {
  background: var(--ka-primary) !important;
  border-color: var(--ka-primary) !important;
  border-radius: var(--fd-radius-sm) !important;
  padding: 10px 22px !important;
  font-weight: 600 !important;
  font-size: 14px !important;
  box-shadow: 0 2px 6px rgba(99,91,255,0.25) !important;
}
html body #addTicketForm .form-btn:hover,
html body #editTicketForm button[type="submit"]:hover {
  background: var(--ka-primary-hover) !important;
  border-color: var(--ka-primary-hover) !important;
}

/* === MOBILE POLISH (refinements) === */
@media (max-width: 768px) {
  /* Public hero homepage */
  html body .ka-public-hero {
    padding: 48px 16px !important;
    min-height: auto !important;
  }
  html body .ka-hero-title {
    font-size: 22px !important;
    line-height: 1.25 !important;
  }
  html body .ka-hero-search {
    flex-direction: column !important;
    gap: 8px !important;
    padding: 0 !important;
    background: transparent !important;
    box-shadow: none !important;
    border: none !important;
  }
  html body .ka-hero-search input {
    width: 100% !important;
    border-radius: var(--fd-radius-sm) !important;
    border: 1px solid rgba(255,255,255,0.2) !important;
    background: rgba(255,255,255,0.08) !important;
    padding: 14px 18px !important;
  }
  html body .ka-hero-search button {
    width: 100% !important;
    padding: 12px !important;
    border-radius: var(--fd-radius-sm) !important;
  }
  html body .ka-actions-section {
    padding: 32px 12px !important;
  }
  html body .ka-action-card {
    padding: 22px 16px !important;
  }
  /* Topbar navbar (icons row) compact */
  html body .navbar-bg,
  html body .navbar.main-navbar {
    padding: 6px 8px !important;
  }
  html body .navbar .nav-link {
    padding: 8px !important;
  }
  /* Section header stacks on mobile */
  html body .section .section-header {
    flex-wrap: wrap !important;
    gap: 10px !important;
  }
  html body .section .section-header h1 {
    font-size: 18px !important;
    width: 100% !important;
  }
  /* Ticket detail — sidebar moves below */
  html body .ticket-header {
    flex-wrap: wrap !important;
  }
  html body .ticket-sender-picture {
    width: 38px !important;
    height: 38px !important;
  }
  html body .ticket-detail .font-weight-600 {
    font-size: 14px !important;
  }
  /* Reply rows stack */
  html body .ticket-reply-box .jumbotron.ticket-reply .row.no-gutters {
    flex-direction: row !important;
  }
  html body .ticket-reply-box .col-12.text-center {
    margin-bottom: 6px !important;
  }
  /* Footer wraps */
  html body .main-footer .container,
  html body footer .container {
    flex-direction: column !important;
    text-align: center !important;
    gap: 12px !important;
  }
}
@media (max-width: 480px) {
  html body .ka-hero-title { font-size: 19px !important; }
  html body .ka-hero-sub { font-size: 13px !important; }
  html body .card .card-body { padding: 14px !important; }
  html body .ribbon.tickets-ribbon a {
    padding: 5px 10px !important;
    font-size: 11px !important;
  }
}

/* ============================================================
   PHASE 6 — POLISH, ANIMATIONS, GRADIENT TEXT
   ============================================================ */

/* Hero — gradient text on KA IT brand name */
html body .ka-public-hero .ka-text-accent {
  background: linear-gradient(135deg, #635bff 0%, #00d4ff 100%) !important;
  -webkit-background-clip: text !important;
  background-clip: text !important;
  -webkit-text-fill-color: transparent !important;
  color: transparent !important;
  font-weight: 800 !important;
}

/* Hero entrance animation — staggered fade up */
@keyframes ka-hero-in {
  from { opacity: 0; transform: translateY(16px); }
  to { opacity: 1; transform: translateY(0); }
}
html body .ka-public-hero .ka-status-badge { animation: ka-hero-in 0.6s ease 0.05s both; }
html body .ka-public-hero .ka-hero-title { animation: ka-hero-in 0.6s ease 0.15s both; }
html body .ka-public-hero .ka-hero-sub { animation: ka-hero-in 0.6s ease 0.25s both; }
html body .ka-public-hero .ka-search-form { animation: ka-hero-in 0.6s ease 0.35s both; }

/* Status dot pulse */
@keyframes ka-pulse {
  0%, 100% { box-shadow: 0 0 0 0 rgba(34,197,94,0.7); }
  50% { box-shadow: 0 0 0 6px rgba(34,197,94,0); }
}
html body .ka-status-badge .ka-status-dot {
  animation: ka-pulse 2s ease infinite !important;
}

/* Action cards — hover lift refined */
html body .ka-action-card {
  transition: transform 0.25s cubic-bezier(0.4,0,0.2,1), box-shadow 0.25s cubic-bezier(0.4,0,0.2,1), border-color 0.25s ease !important;
}
html body .ka-action-card:hover {
  transform: translateY(-4px) !important;
  box-shadow: 0 12px 32px rgba(99,91,255,0.12), 0 4px 12px rgba(0,0,0,0.04) !important;
  border-color: rgba(99,91,255,0.25) !important;
}
html body .ka-action-card .ka-action-icon {
  transition: transform 0.3s cubic-bezier(0.34,1.56,0.64,1) !important;
}
html body .ka-action-card:hover .ka-action-icon {
  transform: scale(1.08) rotate(-3deg) !important;
}

/* Search button — subtle press animation */
html body .ka-search-btn {
  transition: transform 0.15s ease, box-shadow 0.2s ease, background 0.2s ease !important;
  box-shadow: 0 4px 12px rgba(99,91,255,0.25) !important;
}
html body .ka-search-btn:hover {
  transform: translateY(-1px) !important;
  box-shadow: 0 6px 18px rgba(99,91,255,0.35) !important;
}
html body .ka-search-btn:active {
  transform: translateY(0) !important;
}

/* Hero subtle aurora glow */
html body .ka-public-hero {
  position: relative !important;
  overflow: hidden !important;
}
html body .ka-public-hero::before {
  content: "";
  position: absolute;
  top: -40%;
  left: 50%;
  transform: translateX(-50%);
  width: 800px;
  height: 800px;
  background: radial-gradient(circle, rgba(99,91,255,0.18) 0%, rgba(0,212,255,0.08) 35%, transparent 70%);
  pointer-events: none;
  z-index: 0;
}
html body .ka-public-hero .container { position: relative; z-index: 1; }

/* Section title gradient underline */
html body .ka-section-title {
  position: relative !important;
  display: inline-block !important;
  padding-bottom: 12px !important;
}
html body .ka-section-title::after {
  content: "";
  position: absolute;
  left: 50%;
  bottom: 0;
  transform: translateX(-50%);
  width: 60px;
  height: 3px;
  background: linear-gradient(90deg, #635bff, #00d4ff);
  border-radius: 2px;
}

/* Smooth scroll */
html { scroll-behavior: smooth; }

/* Focus ring — accessibility */
html body button:focus-visible,
html body a:focus-visible,
html body input:focus-visible,
html body textarea:focus-visible,
html body select:focus-visible {
  outline: 2px solid var(--ka-primary) !important;
  outline-offset: 2px !important;
}

/* Selection color */
::selection { background: rgba(99,91,255,0.25); color: var(--fd-text); }

/* ============================================================
   PHASE 7 — A11Y + EMPTY STATES + FAQ POLISH + FILTER BAR
   ============================================================ */

/* Skip link (accessibility) */
.ka-skip-link {
  position: absolute;
  left: -9999px;
  top: 0;
  background: var(--ka-primary);
  color: #fff;
  padding: 12px 20px;
  z-index: 10000;
  text-decoration: none;
  font-weight: 600;
  border-radius: 0 0 8px 0;
}
.ka-skip-link:focus {
  left: 0;
  outline: 2px solid #fff;
  outline-offset: -4px;
}

/* Empty state — friendly, illustrated */
html body .ka-empty-state {
  text-align: center;
  padding: 60px 20px 40px;
  max-width: 520px;
  margin: 0 auto;
}
html body .ka-empty-icon {
  width: 88px;
  height: 88px;
  margin: 0 auto 20px;
  border-radius: 50%;
  background: linear-gradient(135deg, rgba(99,91,255,0.12), rgba(0,212,255,0.12));
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 36px;
  color: var(--ka-primary);
}
html body .ka-empty-title {
  font-size: 20px !important;
  font-weight: 700 !important;
  color: var(--fd-text) !important;
  margin-bottom: 10px !important;
}
html body .ka-empty-sub {
  color: var(--fd-text-sec) !important;
  font-size: 14px !important;
  line-height: 1.6 !important;
  margin: 0 0 8px !important;
}
html body .ka-empty-state .btn-primary {
  background: var(--ka-primary) !important;
  border-color: var(--ka-primary) !important;
  border-radius: var(--fd-radius-sm) !important;
  padding: 10px 22px !important;
  font-weight: 600 !important;
  box-shadow: 0 4px 12px rgba(99,91,255,0.25) !important;
}

/* FAQ polish — better contrast, left accent border */
html body .accordion .accordion-header,
html body .accordion .accordion-header h4,
html body .accordion .accordion-header h4.text-primary,
html body .accordion-header .text-primary {
  color: var(--fd-text) !important;
  font-size: 15px !important;
  font-weight: 600 !important;
}
html body .accordion .accordion-header {
  background: var(--fd-white) !important;
  border-left: 3px solid transparent !important;
  border-radius: var(--fd-radius-sm) !important;
  margin-bottom: 8px !important;
  cursor: pointer !important;
  transition: border-color 0.2s ease, background 0.2s ease, transform 0.15s ease !important;
}
html body .accordion .accordion-header:hover {
  border-left-color: var(--ka-primary) !important;
  background: var(--ka-primary-light) !important;
  transform: translateX(2px) !important;
}
html body .accordion .accordion-header:hover h4,
html body .accordion .accordion-header:hover .text-primary {
  color: var(--ka-primary) !important;
}
html body .accordion .accordion-header:not(.collapsed) {
  border-left-color: var(--ka-primary) !important;
  background: var(--ka-primary-light) !important;
}
html body .accordion .accordion-header:not(.collapsed) h4 {
  color: var(--ka-primary) !important;
}
/* FAQ search input */
html body input[type="search"],
html body .faq-section input.form-control {
  border: 1px solid var(--fd-border) !important;
  border-radius: var(--fd-radius-sm) !important;
  padding: 12px 18px !important;
  font-size: 14px !important;
  background: var(--fd-white) !important;
  transition: border-color 0.2s ease, box-shadow 0.2s ease !important;
}
html body input[type="search"]:focus,
html body .faq-section input.form-control:focus {
  border-color: var(--ka-primary) !important;
  box-shadow: var(--ka-primary-ring) !important;
  outline: none !important;
}

/* Filter bar (public tickets) — group inline cleanly */
html body .filter-action,
html body .public-ticket-filters {
  display: flex !important;
  flex-wrap: wrap !important;
  gap: 10px !important;
  align-items: center !important;
  justify-content: center !important;
  background: var(--fd-white) !important;
  padding: 16px 18px !important;
  border-radius: var(--fd-radius) !important;
  border: 1px solid var(--fd-border) !important;
  margin-bottom: 24px !important;
}
html body .resetButton,
html body .reset-filter,
html body a.text-danger.reset {
  color: var(--ka-primary) !important;
  font-weight: 600 !important;
  font-size: 13px !important;
  text-decoration: none !important;
  padding: 8px 14px !important;
  border-radius: var(--fd-radius-sm) !important;
  border: 1px solid var(--fd-border) !important;
  transition: all 0.2s ease !important;
}
html body .resetButton:hover {
  background: var(--ka-primary-light) !important;
  border-color: var(--ka-primary) !important;
}

/* Public tickets H2 — gradient accent */
html body .text-center.text-primary.mt-5 {
  color: var(--fd-text) !important;
  font-weight: 800 !important;
  position: relative;
  display: inline-block;
}
html body h2.text-center.text-primary {
  background: linear-gradient(135deg, #635bff 0%, #00d4ff 100%) !important;
  -webkit-background-clip: text !important;
  background-clip: text !important;
  -webkit-text-fill-color: transparent !important;
  color: transparent !important;
}

/* sr-only utility (a11y for hidden labels) */
.sr-only {
  position: absolute !important;
  width: 1px !important;
  height: 1px !important;
  padding: 0 !important;
  margin: -1px !important;
  overflow: hidden !important;
  clip: rect(0,0,0,0) !important;
  white-space: nowrap !important;
  border: 0 !important;
}

/* ============================================================
   PHASE 8 — AUDIT HUMAIN COMPLET — fixes par page
   ============================================================ */

/* Tous les boutons : pas de UPPERCASE forcé (illisible) */
html body .btn { text-transform: none !important; letter-spacing: 0 !important; }
html body button.btn { text-transform: none !important; }
html body .btn-submit { text-transform: none !important; }
html body button.btn-submit { text-transform: none !important; }
html body .btn.btn-submit { text-transform: none !important; }
html body button.btn.btn-submit { text-transform: none !important; }
html body form button.btn-submit { text-transform: none !important; }
html body form button.btn-block.btn-submit { text-transform: none !important; }
html body button[type="submit"].btn-submit { text-transform: none !important; }
html body .web-user-form button { text-transform: none !important; }
html body .web-user-form .btn { text-transform: none !important; }
html body .ka-search-btn { text-transform: none !important; }
html body .ka-action-card .btn { text-transform: none !important; }

/* Hide standalone "Or" + social login when empty */
html body .or-social,
html body .or-social span,
html body .social-login-buttons:empty,
html body .form-group.social-login-buttons:has(*:empty) {
  display: none !important;
}
html body form .form-group.social-login-buttons.row > div:empty { display: none !important; }
/* Hide if no children */
html body .social-login-buttons { display: none !important; }
html body .social-login-buttons:has(.btn) { display: flex !important; }

/* Label + required asterisk inline */
html body .form-group label + span.text-danger,
html body .form-group label + .text-danger {
  display: inline !important;
  margin-left: 2px !important;
  vertical-align: baseline !important;
  position: relative !important;
  top: 0 !important;
}
html body .form-group label {
  display: inline !important;
}
html body .form-group {
  display: block !important;
}

/* Page-titles cohérents (h2 gradient sur tous les headers) */
html body .ka-page-title,
html body h2.text-center.text-primary {
  background: linear-gradient(135deg, #635bff 0%, #00d4ff 100%) !important;
  -webkit-background-clip: text !important;
  background-clip: text !important;
  -webkit-text-fill-color: transparent !important;
  color: transparent !important;
  font-size: 32px !important;
  font-weight: 800 !important;
  text-align: center !important;
  display: block !important;
  margin: 40px auto 24px !important;
  letter-spacing: -0.01em !important;
}

/* === Page Mot de passe oublié — layout cohérent login style === */
html body .web-user-form {
  max-width: 480px !important;
  margin: 60px auto 30px !important;
  background: #fff !important;
  border: 1px solid #e5e7eb !important;
  border-radius: 16px !important;
  box-shadow: 0 12px 40px rgba(15,23,42,0.08) !important;
  overflow: hidden !important;
  padding: 0 !important;
  float: none !important;
  width: 100% !important;
}
html body .web-user-form .card-header {
  background: linear-gradient(135deg, #635bff 0%, #00d4ff 100%) !important;
  color: #fff !important;
  padding: 24px 28px !important;
  border: none !important;
  text-align: center !important;
}
html body .web-user-form .card-header h4 {
  color: #fff !important;
  font-size: 20px !important;
  font-weight: 700 !important;
  margin: 0 !important;
  text-transform: capitalize !important;
}
html body .web-user-form .card-body {
  padding: 28px !important;
}
html body .web-user-form label {
  font-size: 13px !important;
  font-weight: 600 !important;
  color: #1f2937 !important;
  margin-bottom: 6px !important;
  display: inline-block !important;
}
html body .web-user-form label + .text-danger,
html body .web-user-form label + span.text-danger {
  display: inline !important;
  vertical-align: baseline !important;
  margin-left: 3px !important;
}
html body .web-user-form .form-group {
  margin-bottom: 18px !important;
}
html body .web-user-form .form-group > input,
html body .web-user-form .form-group > .input-group > input {
  width: 100% !important;
  margin-top: 6px !important;
}
html body .web-user-form .form-group .input-group {
  display: flex !important;
  flex-wrap: nowrap !important;
  align-items: stretch !important;
  margin-top: 6px !important;
}
html body .web-user-form .form-group .input-group .input-group-append {
  display: flex !important;
  margin-left: -1px !important;
}
html body .web-user-form .form-group .input-group .input-group-append .input-group-text {
  border-radius: 0 10px 10px 0 !important;
  height: 100% !important;
  display: flex !important;
  align-items: center !important;
  padding: 0 12px !important;
  background: var(--fd-white) !important;
  border: 1px solid var(--fd-border) !important;
  border-left: none !important;
}
html body .web-user-form .form-group .input-group input {
  border-radius: 10px 0 0 10px !important;
  flex: 1 !important;
}
html body .web-user-form .form-control {
  border: 1px solid #e5e7eb !important;
  border-radius: 10px !important;
  padding: 12px 16px !important;
  font-size: 14px !important;
  background: #fff !important;
  transition: border-color 0.2s ease, box-shadow 0.2s ease !important;
}
html body .web-user-form .form-control:focus {
  border-color: var(--ka-primary) !important;
  box-shadow: 0 0 0 3px rgba(99,91,255,0.15) !important;
  outline: none !important;
}
html body .web-user-form .btn-primary {
  background: linear-gradient(135deg, #635bff 0%, #00d4ff 100%) !important;
  border: none !important;
  color: #fff !important;
  padding: 13px 22px !important;
  font-weight: 700 !important;
  border-radius: 10px !important;
  width: 100% !important;
  font-size: 14px !important;
  text-transform: none !important;
  box-shadow: 0 6px 18px rgba(99,91,255,0.3) !important;
  transition: transform 0.18s ease, box-shadow 0.2s ease !important;
}
html body .web-user-form .btn-primary:hover {
  transform: translateY(-2px) !important;
  box-shadow: 0 10px 24px rgba(99,91,255,0.4) !important;
}

/* Sub-text "Vous avez rappelé vos infos ?" */
html body .text-muted.text-center.mt-5 {
  font-size: 14px !important;
  color: #64748b !important;
  margin-top: 24px !important;
}
html body .text-muted.text-center.mt-5 a {
  color: var(--ka-primary) !important;
  font-weight: 600 !important;
  text-decoration: none !important;
}
html body .text-muted.text-center.mt-5 a:hover {
  text-decoration: underline !important;
}

/* === Register & Search Ticket forms — cohérence === */
/* Hide standalone "Or" separator (no providers) */
html body form .text-center.mt-3 hr,
html body .auth-form-area .or-separator,
html body .login-form-or { display: none !important; }
/* Cleaner "Or" if it exists as text */
html body div:not([class]) > .text-center:has(hr) { display: none !important; }

/* Phone country code field — align */
html body .iti.iti--allow-dropdown,
html body .country-code-wrapper {
  display: flex !important;
  align-items: stretch !important;
  gap: 8px !important;
}
html body .country-code-wrapper input,
html body .iti input[type="tel"] {
  flex: 1 !important;
  height: 42px !important;
}

/* Required asterisks more discreet */
html body .text-danger,
html body span.required,
html body label .text-danger {
  color: #ef4444 !important;
  font-weight: 700 !important;
  font-size: 13px !important;
}

/* Toggle password visibility button */
html body .input-group-text,
html body .input-group .btn-outline-secondary {
  background: var(--fd-white) !important;
  border: 1px solid var(--fd-border) !important;
  border-radius: 0 10px 10px 0 !important;
  color: #6b7280 !important;
}
html body .input-group .btn-outline-secondary:hover {
  background: var(--ka-primary-light) !important;
  color: var(--ka-primary) !important;
}

/* === Page Search Ticket — cleanup === */
/* Same pattern as login (uses login.css), buttons fix above already covers it */

/* === Categories list — empty state visible (defined in PHASE 7) === */

/* === HERO PUBLIC — Plus grand, plus impactant === */
html body .ka-public-hero {
  padding: 90px 20px 100px !important;
  min-height: 420px !important;
}
html body .ka-public-hero .ka-hero-title {
  font-size: 44px !important;
  line-height: 1.2 !important;
  font-weight: 800 !important;
  letter-spacing: -0.02em !important;
  margin: 0 auto 14px !important;
  color: #fff !important;
  max-width: 920px !important;
  text-align: center !important;
}
html body .ka-public-hero .ka-hero-title .ka-text-accent {
  white-space: nowrap !important;
  display: inline-block !important;
}
@media (max-width: 720px) {
  html body .ka-public-hero .ka-hero-title { font-size: 30px !important; }
}
html body .ka-public-hero .ka-hero-sub {
  font-size: 17px !important;
  color: rgba(255,255,255,0.75) !important;
  margin-bottom: 28px !important;
}
html body .ka-public-hero .ka-status-badge {
  display: inline-flex !important;
  align-items: center !important;
  gap: 8px !important;
  padding: 7px 16px !important;
  font-size: 12px !important;
  font-weight: 600 !important;
  background: rgba(255,255,255,0.08) !important;
  border: 1px solid rgba(255,255,255,0.15) !important;
  color: #fff !important;
  border-radius: 999px !important;
  margin-bottom: 20px !important;
  backdrop-filter: blur(10px);
}
html body .ka-public-hero .ka-status-dot {
  width: 8px !important;
  height: 8px !important;
  background: #22c55e !important;
  border-radius: 50% !important;
  display: inline-block !important;
}
html body .ka-public-hero .ka-search-form {
  max-width: 640px !important;
  margin: 0 auto !important;
  background: rgba(255,255,255,0.06) !important;
  border: 1px solid rgba(255,255,255,0.15) !important;
  padding: 6px !important;
  border-radius: 14px !important;
  backdrop-filter: blur(10px);
}
html body .ka-public-hero .ka-search-input {
  background: transparent !important;
  border: none !important;
  color: #fff !important;
  font-size: 15px !important;
  padding: 14px 20px !important;
}
html body .ka-public-hero .ka-search-input::placeholder {
  color: rgba(255,255,255,0.5) !important;
}
html body .ka-public-hero .ka-search-input:focus {
  box-shadow: none !important;
  outline: none !important;
}

/* === ACTION CARDS — Plus aérées, descriptions lisibles === */
html body .ka-actions-section {
  margin-top: -50px !important;
  position: relative !important;
  z-index: 5 !important;
  padding-bottom: 60px !important;
}
html body .ka-action-card {
  background: #fff !important;
  border: 1px solid #e5e7eb !important;
  border-radius: 16px !important;
  padding: 32px 22px 28px !important;
  text-align: center !important;
  height: 100% !important;
  box-shadow: 0 4px 20px rgba(15,23,42,0.04) !important;
}
html body .ka-action-card .ka-action-icon {
  width: 64px !important;
  height: 64px !important;
  margin: 0 auto 18px !important;
  border-radius: 16px !important;
  display: flex !important;
  align-items: center !important;
  justify-content: center !important;
  font-size: 26px !important;
}
html body .ka-action-card .ka-action-title {
  font-size: 17px !important;
  font-weight: 700 !important;
  color: #0f172a !important;
  margin-bottom: 8px !important;
}
html body .ka-action-card .ka-action-desc {
  font-size: 14px !important;
  color: #64748b !important;
  line-height: 1.55 !important;
  margin-bottom: 18px !important;
  min-height: 42px !important;
}

/* === FOOTER — colonnes équilibrées + socials violet === */
html body .footer-section {
  background: #0f1722 !important;
  padding: 56px 20px 24px !important;
  border-top: none !important;
  position: relative !important;
}
html body .footer-section::before {
  content: "" !important;
  position: absolute !important;
  top: 0 !important; left: 0 !important; right: 0 !important;
  height: 3px !important;
  background: linear-gradient(90deg, #635bff 0%, #00d4ff 100%) !important;
}
html body .footer-section .row > div {
  padding: 0 24px !important;
}
html body .footer-section p {
  color: rgba(255,255,255,0.7) !important;
  font-size: 13px !important;
  line-height: 1.7 !important;
}
html body .footer-section a {
  color: rgba(255,255,255,0.85) !important;
}
html body .footer-section a:hover {
  color: #00d4ff !important;
}
/* Socials — violet circle */
html body .footer-section .footer-social-media-icon,
html body .footer-section a[href*="facebook"],
html body .footer-section a[href*="linkedin"],
html body .footer-section a[href*="instagram"] {
  display: inline-flex !important;
  align-items: center !important;
  justify-content: center !important;
  width: 38px !important;
  height: 38px !important;
  border-radius: 50% !important;
  background: linear-gradient(135deg, #635bff, #00d4ff) !important;
  color: #fff !important;
  margin-right: 10px !important;
  font-size: 16px !important;
  transition: transform 0.2s ease, box-shadow 0.2s ease !important;
  text-decoration: none !important;
}
html body .footer-section .footer-social-media-icon:hover {
  transform: translateY(-2px) scale(1.05) !important;
  box-shadow: 0 6px 18px rgba(99,91,255,0.35) !important;
}
html body .footer-section .footer-social-media-icon i {
  color: #fff !important;
}

/* === BOUTONS ACTION CARDS — Franchement visibles === */
html body .ka-action-card .btn,
html body .ka-action-card .btn-sm,
html body .ka-action-card .btn-primary,
html body .ka-action-card .btn-outline-primary {
  background: var(--ka-primary) !important;
  background-image: linear-gradient(135deg, #635bff 0%, #00d4ff 100%) !important;
  color: #fff !important;
  border: none !important;
  border-radius: 10px !important;
  padding: 11px 22px !important;
  font-size: 13px !important;
  font-weight: 700 !important;
  letter-spacing: 0.02em !important;
  text-transform: none !important;
  box-shadow: 0 4px 14px rgba(99,91,255,0.28), 0 1px 3px rgba(0,0,0,0.06) !important;
  transition: transform 0.18s ease, box-shadow 0.2s ease, filter 0.2s ease !important;
  display: inline-block !important;
  min-width: 120px !important;
  text-align: center !important;
  text-decoration: none !important;
  cursor: pointer !important;
  margin-top: 4px !important;
}
html body .ka-action-card .btn:hover,
html body .ka-action-card .btn-sm:hover,
html body .ka-action-card .btn-outline-primary:hover,
html body .ka-action-card .btn-primary:hover {
  transform: translateY(-2px) !important;
  box-shadow: 0 8px 22px rgba(99,91,255,0.4), 0 2px 6px rgba(0,0,0,0.08) !important;
  filter: brightness(1.05) !important;
  color: #fff !important;
}
html body .ka-action-card .btn:active {
  transform: translateY(0) !important;
}

/* Tous les btn-outline-primary ailleurs — franchement visibles aussi */
html body .btn-outline-primary {
  background: var(--fd-white) !important;
  color: var(--ka-primary) !important;
  border: 2px solid var(--ka-primary) !important;
  font-weight: 600 !important;
  padding: 9px 18px !important;
  border-radius: var(--fd-radius-sm) !important;
  transition: all 0.18s ease !important;
}
html body .btn-outline-primary:hover {
  background: var(--ka-primary) !important;
  color: #fff !important;
  border-color: var(--ka-primary) !important;
  box-shadow: 0 4px 12px rgba(99,91,255,0.3) !important;
}

/* Tous les btn-primary globaux — filled violet standard */
html body .btn-primary {
  background: var(--ka-primary) !important;
  border-color: var(--ka-primary) !important;
  color: #fff !important;
  font-weight: 600 !important;
  padding: 10px 20px !important;
  border-radius: var(--fd-radius-sm) !important;
  box-shadow: 0 2px 8px rgba(99,91,255,0.25) !important;
  transition: all 0.18s ease !important;
}
html body .btn-primary:hover {
  background: var(--ka-primary-hover) !important;
  border-color: var(--ka-primary-hover) !important;
  box-shadow: 0 4px 14px rgba(99,91,255,0.35) !important;
  transform: translateY(-1px) !important;
}

/* btn-secondary — visible aussi */
html body .btn-secondary {
  background: var(--fd-white) !important;
  color: var(--fd-text) !important;
  border: 1px solid var(--fd-border) !important;
  font-weight: 600 !important;
  padding: 10px 20px !important;
  border-radius: var(--fd-radius-sm) !important;
}
html body .btn-secondary:hover {
  background: var(--fd-bg) !important;
  border-color: var(--fd-text-sec) !important;
}

/* Footer columns equal grid + better headings */
html body .footer-section .container .row {
  align-items: flex-start !important;
}
html body .footer-section h3,
html body .footer-section .footer-subsection-title {
  color: #fff !important;
  font-size: 14px !important;
  font-weight: 700 !important;
  text-transform: uppercase !important;
  letter-spacing: 0.05em !important;
  margin-bottom: 14px !important;
}

/* Anti-overflow horizontal mobile (ajouté 2026-05-04) */
html, body { overflow-x: hidden; max-width: 100vw; }
main, .main-content, .container, .container-fluid { max-width: 100%; }
/* === KA IT v3 - Force submit button overrides === */
.web-user-form button[type="submit"].btn-submit,
.web-user-form .btn.btn-primary.btn-submit,
.web-user-form .btn.btn-primary.btn-block.btn-submit {
    background: var(--kav3-primary) !important;
    background-image: none !important;
    color: #fff !important;
    border: 0 !important;
    border-radius: 10px !important;
    height: 48px !important;
    min-height: 48px !important;
    padding: 0 22px !important;
    font-size: 14px !important;
    font-weight: 600 !important;
    font-family: var(--kav3-font) !important;
    letter-spacing: -0.005em;
    box-shadow: 0 1px 2px rgba(82,73,224,.30) !important;
    width: 100%;
    line-height: 1 !important;
    transition: background .15s ease, transform .12s ease, box-shadow .15s ease;
}
.web-user-form button[type="submit"].btn-submit:hover,
.web-user-form .btn.btn-primary.btn-submit:hover {
    background: var(--kav3-primary-hover) !important;
    transform: translateY(-1px);
    box-shadow: 0 6px 16px rgba(82,73,224,.30) !important;
}
.web-user-form button[type="submit"].btn-submit:focus-visible {
    outline: none !important;
    box-shadow: var(--kav3-shadow-focus), 0 0 0 1px var(--kav3-primary) !important;
}

/* === Cookie banner SAFE bottom (no overlap with form) === */
#ka-cookie-banner {
    bottom: 0 !important;
    left: 0 !important;
    right: 0 !important;
    position: fixed !important;
}

/* Auth page space for cookie banner */
.ka-auth-shell { padding-bottom: 120px !important; }
@media (min-width: 640px) { .ka-auth-shell { padding-bottom: 80px !important; } }

/* === Social buttons fix === */
.ka-auth-socials .ka-btn-outline.google-login,
.ka-auth-socials .ka-btn-outline.facebook-login {
    background: #fff !important;
    color: var(--kav3-ink-700) !important;
    border: 1px solid var(--kav3-ink-300) !important;
    font-size: 13px !important;
    height: 44px !important;
    padding: 0 16px !important;
}
.ka-auth-socials .google-login i { color: #ea4335; }
.ka-auth-socials .facebook-login i { color: #1877f2; }
.ka-auth-socials .google-login:hover { border-color: #ea4335 !important; background: rgba(234,67,53,0.04) !important; color: var(--kav3-ink-900) !important; }
.ka-auth-socials .facebook-login:hover { border-color: #1877f2 !important; background: rgba(24,119,242,0.04) !important; color: var(--kav3-ink-900) !important; }

/* === Footer styling === */
.footer-section { background: var(--kav3-ink-900) !important; color: rgba(255,255,255,0.65); }
.footer-subsection-title { color: #fff !important; font-size: 14px !important; font-weight: 600 !important; letter-spacing: 0.04em; text-transform: uppercase; }
.footer-subsection-text, .footer-subsection-list { font-size: 13px !important; line-height: 1.6 !important; color: rgba(255,255,255,0.65) !important; }
.footer-section a { color: rgba(255,255,255,0.85) !important; }
.footer-section a:hover { color: var(--kav3-accent) !important; text-decoration: none; }
.footer-img-left, .footer-img-right { display: none !important; }

/* === FAQs and forms generic improvements === */
.faq-item button { min-height: 44px; }

/* === Mobile fine tuning === */
@media (max-width: 480px) {
    .ka-auth-card { padding: 24px 20px !important; border-radius: 14px !important; }
    .ka-hero-v3 { padding: 40px 16px 56px; }
    .ka-quick-card { padding: 16px; }
    .ka-search-v3-btn.ka-btn-primary { padding: 0 14px !important; }
    .ka-search-v3-btn-text { font-size: 13px !important; }
}
@media (max-width: 360px) {
    .ka-search-v3-btn-text { display: none; }
    .ka-search-v3-btn::before { content: "\f002"; font-family: "Font Awesome 5 Free"; font-weight: 900; }
}

/* Hide old hero, hero3 visibility ensure */
.ka-hero-v3 { display: block !important; }
.ka-quick-v3 { display: block !important; }
.ka-public-hero, .ka-actions-section { display: none !important; }

/* === Final overrides === */
/* Generic password reset button (no btn-submit class) */
.ka-auth-form button[type="submit"].btn,
.ka-auth-form button[type="submit"].btn.btn-primary,
.ka-auth-form button[type="submit"].btn.btn-primary.btn-block {
    background: var(--kav3-primary) !important;
    background-image: none !important;
    color: #fff !important;
    border: 0 !important;
    border-radius: 10px !important;
    height: 48px !important;
    min-height: 48px !important;
    padding: 0 22px !important;
    font-size: 14px !important;
    font-weight: 600 !important;
    font-family: var(--kav3-font) !important;
    box-shadow: 0 1px 2px rgba(82,73,224,.30) !important;
    width: 100%;
    line-height: 1 !important;
    transition: background .15s ease, transform .12s ease, box-shadow .15s ease;
}
.ka-auth-form button[type="submit"].btn:hover { background: var(--kav3-primary-hover) !important; transform: translateY(-1px); box-shadow: 0 6px 16px rgba(82,73,224,.30) !important; }
.ka-auth-form button[type="submit"].btn:focus-visible { outline: none !important; box-shadow: var(--kav3-shadow-focus), 0 0 0 1px var(--kav3-primary) !important; }

/* Hide flag in nav before menu loads */
.main-navbar .nav-item.dropdown.language-dropdown .fa-flag { display: none; }

/* Lazy-fix dashboard btn for desktop top-right look */
@media (min-width: 992px) {
    .main-navbar .ka-dashboard-btn { margin-left: 8px; }
}

/* === Status badge contrast fix === */
.ka-hero-v3-badge {
    background: #ffffff !important;
    border: 1px solid var(--kav3-ink-200) !important;
    color: var(--kav3-ink-900) !important;
    font-weight: 600 !important;
    box-shadow: 0 1px 2px rgba(10,10,26,.04);
}
.ka-hero-v3-badge .ka-status-dot { background: #10b981 !important; }

/* Final accent text fix */
.ka-text-accent { 
    background: var(--kav3-gradient) !important;
    -webkit-background-clip: text !important;
    background-clip: text !important;
    -webkit-text-fill-color: transparent !important;
    color: transparent !important;
}

/* Search button text on small mobile keep visible */
@media (max-width: 360px) {
    .ka-search-v3-btn .ka-search-v3-btn-text { display: none; }
    .ka-search-v3-btn::before { content: "\f002"; font-family: "Font Awesome 5 Free"; font-weight: 900; }
}

/* === FORCE badge contrast above hero overlay === */
.ka-hero-v3-inner { position: relative; z-index: 5; }
.ka-hero-v3-badge { 
    position: relative !important; 
    z-index: 10 !important;
    background: #ffffff !important;
    border: 1px solid var(--kav3-ink-200) !important;
    color: var(--kav3-ink-900) !important;
}

/* === A1 PUBLIC FORM FIX START === */
/* /submit-ticket + /search-ticket : .large-card has display:none from Faveo legacy.
   Force visible so public visitors can fill the form. */
.row.justify-content-center.card-primary.shadow.large-card,
main .large-card,
.public-layout .large-card,
.large-card {
  display: flex !important;
  visibility: visible !important;
  opacity: 1 !important;
}
/* === A1 PUBLIC FORM FIX END === */